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Solutions Operations Lead - Mexico
ResultsCX - Mexico
Description Position Overview Develop leads and set up our Sales Executives for success Generate new leads, identify new prospects for our company Manage the prospective client's initial relationship Communicate with prospective clients via phone and email Keep up to date on product knowledge, industry information and co...
Solutions Operations Lead - India
ResultsCX - Remote, Remote, India
Description Position Overview Develop leads and set up our Sales Executives for success Generate new leads, identify new prospects for our company Manage the prospective client's initial relationship Communicate with prospective clients via phone and email Keep up to date on product knowledge, industry information and co...
Manager, Site IT
ResultsCX - Cainta, Calabarzon, Philippines
Description Site IT Operations Manager The Manager, Site IT Operations will assume leadership responsibilities over Site IT Personnel at the assigned locations, hold regular meetings, ensure compliance with IT policies, processes, and procedures, as well as oversee compliance with client and business deliverables and requirements impacted by IT. We expec...
Customer Service Representative – Site/Remote
ResultsCX - Bengaluru, KA, India
Description Customer Service Representative – Site/Remote Work in the comfort of your own home near our Bengaluru office! Are you looking for a rewarding, exciting, and challenging career in Customer Service? At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you d...
Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of Results' Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve their weekly goals, p...
VP, Business Development -BFSI - United States
ResultsCX - United States of America
Description VP, Business Development -BFSI Our Vice President, Partnership Solutions builds successful and scalable relationships with C-level audience in prospect organizations, developing and enhancing strategic business partnerships by fully engaging and building trust with our prospective client's key decision makers to drive new business. In this role...
Real Time Analyst
ResultsCX - Pasig, NCR, Philippines
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
Sr. Manager, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Sr. Manager, Operations Our Sr. Manager, Operations is responsible for the day-to-day operations of a multi-client site where FTE justifies, while achieving a high level of performance and profitability. Establishes priorities, standards and performance objectives. Selects trains and provides work guidance for floor Supervisors. Maintains cost/produc...
Supervisor, WFM - Philippines
ResultsCX - Remote, Philippines
Description The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you w...
Accounts Payable Specialist
ResultsCX - Pasig, NCR, Philippines
Description Accounts Payable Specialist The Accounts Payable Specialist works within the accounting department to manage company vendors and process invoices for multiple locations. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Complete monthly cost analysis to identify trend...
Director, Procurement - India
ResultsCX - Remote, Remote, India
Description Head of Procurement (BPO Experience) We are seeking an experienced Head of Procurement (BPO Experience) to join our team. The Head of Procurement (CPO) will be responsible for overseeing the Company's procurement function, ensuring that procurement activities are aligned with the organization's strategic goals and objectives. The ideal candidate will...
Director, Procurement - Philippines
ResultsCX - Remote, Philippines
Description Head of Procurement (BPO Experience) We are seeking an experienced Head of Procurement (BPO Experience) to join our team. The Head of Procurement (CPO) will be responsible for overseeing the Company's procurement function, ensuring that procurement activities are aligned with the organization's strategic goals and objectives. The ideal candidate will...
Director, Procurement - Mexico
ResultsCX - Mexico
Description Head of Procurement (BPO Experience) We are seeking an experienced Head of Procurement (BPO Experience) to join our team. The Head of Procurement (CPO) will be responsible for overseeing the Company's procurement function, ensuring that procurement activities are aligned with the organization's strategic goals and objectives. The ideal candidate will...
WFM Analyst
ResultsCX - Remote, Remote, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Director of Procurement - United States
ResultsCX - United States of America
Description Head of Procurement (BPO Experience) We are seeking an experienced Head of Procurement (BPO Experience) to join our team. The Head of Procurement (CPO) will be responsible for overseeing the Company's procurement function, ensuring that procurement activities are aligned with the organization's strategic goals and objectives. The ideal candidate will...