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Trainer
ResultsCX - Bengaluru, KA, India
Description Job Title: Trainer – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a passion for training, an...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Designation : Team Leader – Healthcare Contact Center (Member/Provider Services) Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for an experienced and dynamic Team Leader to manage and guide a team of healthcare contact center executives in our Member/Provider...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of a...
IT Solutions Architect
ResultsCX - Remote, Remote, India
Description IT Solutions Architect The IT Solutions Architect is responsible for supporting the organizations computer systems by troubleshooting and resolving errors. When not resolving issues the IT Solutions Architect will assist the IT team by contributing to product development and improving process. In this role you will: Provide prod...
Sr. Process Excellence Manager
ResultsCX - Bengaluru, KA, India
Description Process Sr. Manager The Process Sr. Manager will be responsible for identifying, delivering, and documenting opportunities for improvement, which will result in analyzing, creating, and implementing solutions to achieve business objectives. The Process Sr. Manager will organize and facilitate project-based endeavors, which may include identify...
Customer Support Representative - Voice
ResultsCX - Bengaluru, KA, India
Description We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as...
Sr. Salesforce Administrator
ResultsCX - Bengaluru, KA, India
Description In this role you will: Serve as the primary administrator and subject matter expert for our Salesforce Sales Cloud platform. Customize Salesforce objects, fields, page layouts, record types, workflows, validation rules, and approval processes to support dynamic sales processes. Manage user setup, profiles, permissions, roles, ...
WFM Analyst- IEX Administrator
ResultsCX - Remote, Remote, India
Description WFM Analyst Workforce Management (WFM) IEX Systems Administrator is responsible for maintaining our WFM back end/front end systems and tools, standing up, and managing the IEX WFM process across multiple teams. The scope also includes providing SME expertise on the tool as needed. This role requires excellent troubleshooting and problem-solving skill...
Front Desk Associate
ResultsCX - Bengaluru, KA, India
Description The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Answer and direct calls, greet visitors...
BPO Project Manager Operations- Hybrid Bangalore
ResultsCX - Bengaluru, KA, India
Description In this role you will: Plan and schedule project timelines and milestones using approved tools, and track project milestones and deliverables. Collaborate with leadership and stakeholders to revise project scope, milestones, tasks, and timelines as appropriate to meet changing needs and requirements. Effectively communicate pr...
Financial Planning and Analysis (FP&A) Manager
ResultsCX - Remote, Remote, India
Description Financial Planning and Analysis (FP&A) Manager We are seeking an experienced and articulate Financial Planning and Analysis (FP&A) Manager to join our team. This individual will play a crucial role in partnering with business executives to provide economic and strategic decision support. The ideal candidate will have a strong business a...
Intercompany Accountant (Record to Report)
ResultsCX - Remote, Remote, India
Description This position is responsible for maintaining the books of accounts as per the GAAP requirements and ensuring compliance with company policies and internal control procedures. This position supports the Record to Report and compliance activities for a set of legal entities of ResultsCX in one or multiple jurisdictions and owns timely closure of books monthly, p...
Sr. Sourcing Specialist
ResultsCX - Bengaluru, KA, India
Description Senior Sourcing Specialist The Sr. Sourcing Specialist role will act as the subject matter expert in all activities related to sourcing including, but not limited to creating and executing social sourcing strategies, complex web-based sourcing, CRM based outreach/campaigns with a strong working knowledge utilizing sourcing tools and channels. Specifi...
Recruiter
ResultsCX - Bengaluru, KA, India
Description Recruiter The Recruiter role will be a centralized regional role which will manage and handle the backend of the recruitment process, including but not limited to the following: reviewing candidate pre-screening questions and applications; reviewing assessment results to ensure the candidates have met the established thresholds; and ensuring that the...
Onboarding Ambassador
ResultsCX - Bengaluru, KA, India
Description Onboarding Ambassador The Onboarding Ambassador is the primary point of contact providing critical support to candidates, hiring managers, and other stakeholders to facilitate a world-class onboarding experience at ResultsCX for newly hired employees. The Onboarding Ambassador will partner with Talent Acquisition team members, Site Training and Site ...
