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Trainer
ResultsCX - Bengaluru, KA, India
Description As the introductory leader and facilitator for Results' new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client and internal skills training. We expect greater of ourselves... What's Your Greater? C...
Technical Support Representative
ResultsCX - Bengaluru, KA, India
Description Work onsite in our Bengaluru office! This position involves acting as the front line of interaction with customers, providing support via phone for both inbound and outbound calls. The role also includes documenting customer issues and feedback to improve the overall customer experience. The ideal candidate should be customer-centric with strong inte...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Real Time Analyst
ResultsCX - Bengaluru, KA, India
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a bette...
Workforce Analyst
ResultsCX - Bengaluru, KA, India
Description Forecasting Analyst Huntswood a ResultsCX Company is seeking a WorkForce Analyst intended to support the operations through accurately forecasting contact center demand, produce resource requirements and staffing plans to align to demand and highlighting opportunities for improvement. This role requires onsite work in Bangalore UK S...
