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Real Time Analyst- Hybrid
ResultsCX - Plovdiv, Plovdiv Province, Bulgaria
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come fin...
Supervisor, Operations
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
LANGUAGE CULTURE SPECIALIST
ResultsCX - Remote, Philippines
Description Language Culture Specialist The Language & Culture Specialist owns the advocacy and implementation of ResultsCX' Language and Culture training programs, initiatives, and resources. Partners with Recruitment, Training, Quality, and Site Operations to facilitate and deliver short/long-term language improvement learning initiatives. Delivery of these in...
Software Engineer- Intelligent Automation (Hybrid- Bangalore)
ResultsCX - Bengaluru, KA, India
Description Position Overview Key Responsibilities: Collaborate with business SMEs to analyse, map, and document processes suitable for automation. Design and implement end-to-end automation solutions using UiPath, covering process discovery, development, testing, deployment, and support. Build scalab...
Manager, Operations - Seasonal
ResultsCX - United States of America
Description Must have a current Healthcare Insurance License - preferred Life and Health Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service te...
Seasonal Licensed Health Insurance Agent - Site
ResultsCX - Jacksonville, NC
Description ResultsCX: Insuring Coverage, Ensuring Wellness” Give me the basics! Our Seasonal On-site Jacksonville Licensed Health Insurance Agents support our customers with their health insurance plans, working from our office located at 1239 Hargett St Suite 200, Jacksonville, NC 28540. A resident state license is required, but ResultsCX will support yo...
Quality Assurance Analyst
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Customer Success Advocate - Remote Mexico
ResultsCX - Mexico
Description Position Overview Provide support to designated clients, maintain client relationship through active communications and retention activities. Grow the client relationship by identifying new business opportunities. Maintain comprehensive knowledge of applicable products, services, and company policies and procedures. P...
WFM Forecasting Analyst
ResultsCX - Remote, Remote, India
Description Position Overview: The Forecasting Analyst in Workforce Management is responsible for analyzing historical data and trends to create accurate workforce forecasts. This role ensures that staffing levels align with business needs, optimize operational efficiency, and support organizational objectives. The ideal candidate will leverage quantitative and ...
Instructional Design Spec
ResultsCX - Pasig, NCR, Philippines
Description Instructional Design Specialist Join our dynamic team as an Instructional Designer, where you'll collaborate closely with our Instructional Design Manager, project partners, and subject matter experts. Together, we'll craft engaging learning modules, comprehensive course maps, and effective instructor-led training guides. But that's not all - you'll ...
Manager, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ensure quality service delivery to our clie...
Senior Accountant
ResultsCX - Sofia, Sofia City Province, Bulgaria
Description Position Overview Perform and ensure effective, efficient, and accurate posting of journal entries, related to operational excellence of the Company; Ensure all entries are reconciled and compliant with local legislation requirements and company`s accounting and financial policies; Post cash disbursements, advance reports, inv...
Korean Bilingual Financial Support Representative - Statewide in Florida
ResultsCX - FL
Description ResultsCX Korean: Even language isn't a barrier to our support! Give me the basics! At ResultsCX, our Bilingual Financial Support Agents are trusted partners for our customers, assisting with a wide range of account-related inquiries in both English and Korean. In this role, you'll handle both inbound and outbound calls. Calls will include, but...
Real Time Analyst
ResultsCX - Pasig, NCR, Philippines
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
WFM Scheduling Analyst
ResultsCX - Remote, Philippines
Description Our WFM Scheduling Planning Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize wor...
