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WFM Forecasting Analyst
ResultsCX - Remote, Remote, India
Description Position Overview: The Forecasting Analyst in Workforce Management is responsible for analyzing historical data and trends to create accurate workforce forecasts. This role ensures that staffing levels align with business needs, optimize operational efficiency, and support organizational objectives. The ideal candidate will leverage quantitative and ...
Instructional Design Spec
ResultsCX - Pasig, NCR, Philippines
Description Instructional Design Specialist Join our dynamic team as an Instructional Designer, where you'll collaborate closely with our Instructional Design Manager, project partners, and subject matter experts. Together, we'll craft engaging learning modules, comprehensive course maps, and effective instructor-led training guides. But that's not all - you'll ...
Manager, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ensure quality service delivery to our clie...
Korean Bilingual Financial Support Representative - Statewide in Florida
ResultsCX - FL
Description ResultsCX Korean: Even language isn't a barrier to our support! Give me the basics! At ResultsCX, our Bilingual Financial Support Agents are trusted partners for our customers, assisting with a wide range of account-related inquiries in both English and Korean. In this role, you'll handle both inbound and outbound calls. Calls will include, but...
Senior Accountant
ResultsCX - Sofia, Sofia City Province, Bulgaria
Description Position Overview Perform and ensure effective, efficient, and accurate posting of journal entries, related to operational excellence of the Company; Ensure all entries are reconciled and compliant with local legislation requirements and company`s accounting and financial policies; Post cash disbursements, advance reports, inv...
Real Time Analyst
ResultsCX - Pasig, NCR, Philippines
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
WFM Scheduling Analyst
ResultsCX - Remote, Philippines
Description Our WFM Scheduling Planning Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize wor...
WFM Resource Planning Analyst
ResultsCX - Remote, Philippines
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
Manager, Operations - Seasonal
ResultsCX - United States of America
Description Health Insurance experience required Sales experience required Nights and weekends will be required Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role mana...
WFM Resource Planning Analyst
ResultsCX - Remote, Philippines
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
Customer Service Representative - Hermosillo
ResultsCX - Hermosillo, Son., Mexico
Description Customer Service Representative Paid Training, Competitive Salary, Medical Law Benefits, and Endless Career Growth Opportunities! Interview Today! Immediate Start Dates Available! Are you ready to reward yourself with a stable, fun, and challenging career in Customer Service? At ResultsCX, we will invest in you and your career journey. ...
Customer Service Healthcare Representative - Statewide in Georgia
ResultsCX - GA
Description Give me the basics! Our Georgia Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling, assisting members with finding a primary care physician in their netwo...
Seasonal Licensed Health Insurance Agent - Site
ResultsCX - Blue Bell, PA
Description ResultsCX: Insuring Coverage, Ensuring Wellness” Give me the basics! Our Seasonal On-site Norristown Licensed Health Insurance Agents support our customers with their health insurance plans at our Norristown location (1700 Markley St Suite 210, Norristown, PA 19401). A resident state license is required, but ResultsCX will support you in the pu...
Onboarding Ambassador - Seasonal
ResultsCX - Knoxville, TN
Description Position is Onsite in Knoxville, TN Onboarding Ambassador The Onboarding Ambassador is the primary point of contact providing critical support to candidates, hiring managers, and other stakeholders to facilitate a world-class onboarding experience at ResultsCX for newly hired employees. The Onboarding Ambassador will partner with Talent Acquisi...
Manager, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ensure quality service delivery to our clie...
