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Trainer
ResultsCX - Bengaluru, KA, India
Description As the introductory leader and facilitator for ResultsCX new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client and internal skills training. We expect greater of ourselves... What's Your Greater? ...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Creative Services Associate- Remote
ResultsCX - Pasig, NCR, Philippines
Description The Creative Services Associate is responsible for conceptualization and implementation of design of solutions that meet marketing strategies from concept to completion. In this role you will: Develop posters, job aids, audio-visual presentations, and other types of online and offline communication Simultaneously manage multiple...
Customer Support Representative
ResultsCX - Bengaluru, KA, India
Description Work onsite in our Bengaluru office! Are you looking for a rewarding, exciting, and challenging career in Customer Service? At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a step closer to ...
Supervisor Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a bette...
Manager, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ensure quality service delivery to our clie...
Home Improvement Retail Customer Service Representative - Site
ResultsCX - Lakeland, FL
Description ResultsCX Lakeland: Where Vision Meets Renovation! Give me the basics! We're building a team of experts who can help our customers tackle their home improvement projects with confidence. Our Home Improvement Retail Representatives train on site at our Lakeland, FL office and then move to remote work after training. They assist our customers wit...
Technical Product Support Representative – English/Portuguese- Mexico Remote
ResultsCX - Mexico
Description Are you ready for a stable, fun, and challenging career as a Product Support Representative? At ResultsCX, we're committed to investing in you and your career growth. You can expect comprehensive training and the essential tools needed to excel in resolving technical issues while providing exceptional customer support. Our team members are the foundation of ou...
Technical Product Support Representative – English/French - Mexico Remote
ResultsCX - Mexico
Description Are you ready for a stable, fun, and challenging career as a Product Support Representative? At ResultsCX, we're committed to investing in you and your career growth. You can expect comprehensive training and the essential tools needed to excel in resolving technical issues while providing exceptional customer support. Our team members are the foundation of ou...
Manager, Accounting - Hybrid Bengaluru
ResultsCX - Remote, Remote, India
Description **Must be willing to work onsite in Bangalore every Tuesday & Thursday** The Accounting Manager is responsible for maintaining the books of accounts as per the GAAP requirements and ensuring compliance with company policies and internal control procedures. This position supports the Record to Report and compliance activities for a set of legal entities i...
VP, Operations
ResultsCX - Lipa, Calabarzon, Philippines
Description Our VP, Operations supports all call center sites in a designated region. You will be tasked with improving site profitability while protecting existing market share and supporting operational performance via managing KPI's and creating a platform for our future growth. In this role you will: Manage a team of Directors to foster teamwork...
Sr. Director, Accounting - India
ResultsCX - KA, India
Description The Senior Director, Accounting is responsible for the ongoing development, modification and review of accounting systems, reporting methodologies and associated controls. This position leads the Record to Report and compliance activities for the group and owns timely closure of consolidated books monthly, preparation of consolidated and legal entity financial...
Sr Solutions Architect
ResultsCX - United States of America
Description The Sr. Solutions Architect will provide customer experience solutions to our clients and prospects. Our portfolio of offerings is increasingly complex – including a combination of people, technology, and process. Consultative engagements require building a strong understanding of customer pain points and recommending tailored strategic solutions. In th...
Director, Internal Audit - Bengaluru
ResultsCX - Bengaluru, KA, India
Description Director, Internal Audit The Internal Audit Director is responsible for leading the internal audit function and ensuring the effectiveness of internal controls, risk management, and governance processes. The Internal Audit Director is responsible for overseeing the development of audit plans, performing audits, and providing recommendations to manage...
Supervisor, Training
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Supervisor, Training The Training Supervisor is primarily responsible for the quality of each trainer in the training room. The top focus of a Training Supervisor is the development of each Trainer and ResultsCX Associate-AT in order to achieve world class facilitation skills and, in turn, the highest quality output possible. It is a Training Supervi...
