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Customer Service Representative - Remote
ResultsCX - Cork, County Cork, Ireland
Description Customer Service Representative - Remote Full Location: Cork - IE We are seeking a highly motivated and customer-focused individual to join our housing agency as a Customer Service Representative - Remote. In this role, you will be responsible for providing exceptional customer service to our clients while also en...
Operations Supervisor (Japanese Speaking and Writing)
ResultsCX - Pasig, NCR, Philippines
Description Operations Supervisor (Japanese Speaking and Writing) Full Location: Pasig - PH Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional...
WFM Scheduling Analyst
ResultsCX - Remote, Philippines
Description Full Location: Remote - PH WFM Scheduling Analyst Our WFM Scheduling Planning Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to e...
Customer Service Agent
ResultsCX - Remote, Remote, Bulgaria
Description Customer Service Agent Full Location: Remote - BG Customer Service Agent is Home Office Based with English At ResultsCX we encourage our people to “expect greater”, reach further and live up to their individual potential. As a leader in the customer service call center industry, we partner with For...
Help Desk Associate Specialist
ResultsCX - Remote, Philippines
Description Help Desk Associate Specialist Full Location: Remote - PH Our Help Desk Associate Specialist will be supporting the MS Windows infrastructure of ResultsCX extending to a Global Support scale (All ResultsCX offices and work from home employees). Help Desk Associate Specialist are expected to provide 1st level technical assist...
Sr. Software Engineer
ResultsCX - Remote, Philippines
Description Sr. Software Engineer Full Location: Remote - PH Our Sr. Software Engineer designs and develops software applications. Performs coding, debugging, testing, and troubleshooting throughout the application development process with a focus on adding value to our product line. The Sr. Software Engineer is ex...
Team Leader – Healthcare Contact Center (Member Services)
ResultsCX - Bengaluru, KA, India
Description Team Leader – Healthcare Contact Center (Member Services) Full Location: Bengaluru - IN We are seeking a dynamic and results-driven Team Leader to oversee and guide a team of customer service representatives working in a voice-based contact center supporting the US healthcare industry. The ideal candidate will ensure operational ex...
Manager, Operations
ResultsCX - Cork, County Cork, Ireland
Description Manager, Operations Full Location: Cork - IE As Manager, Operations in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to e...
Instructional Design Specialist
ResultsCX - Hermosillo, Son., Mexico
Description Instructional Design Specialist Full Location: Hermosillo - MX Join our dynamic team as Instructional Design Specialist , and you will collaborate closely with our Instructional Design Manager, project partners, and subject matter experts. Together, we'll craft engaging learning modules, comprehensive course maps, and effective in...
Trainer
ResultsCX - Bengaluru, KA, India
Description Trainer Full Location: Bengaluru - IN We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bengaluru . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of call center training processes. As a Tra...
QA Analyst
ResultsCX - Bengaluru, KA, India
Description QA Analyst Full Location: Bengaluru - IN We are looking for a detail-oriented and analytical QA Analyst to join our contact center team. The QA Analyst will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirements, and client expectations. This role is id...
Supervisor, Quality Assurance
ResultsCX - Bengaluru, KA, India
Description Supervisor, Quality Assurance Full Location: Bengaluru - IN The Supervisor, Quality Assurance is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides advanced ...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Full Location: Bengaluru - IN Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and m...
Operations Manager
ResultsCX - Bengaluru, KA, India
Description Operations Manager Full Location: Bengaluru - IN As Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable t...
Sr. Software Engineer
ResultsCX - Pasig, NCR, Philippines
Description Sr. Software Engineer Full Location: Pasig - PH Our Sr. Software Engineer designs and develops software applications. Performs coding, debugging, testing, and troubleshooting throughout the application development process with a focus on adding value to our product line. The Sr. Software Engineer is exp...
