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Supervisor, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Bilingual Customer Service Healthcare Representative - Statewide in Texas
ResultsCX - TX
Description ResultsCX Texas: Even language isn't a barrier to our support! Give me the basics! Our Texas Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling, ass...
Bilingual Customer Service Healthcare Representative - Statewide in North Carolina
ResultsCX - NC
Description ResultsCX North Carolina: Even language isn't a barrier to our support! Give me the basics! Our North Carolina Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointme...
Bilingual Customer Service Healthcare Representative - Statewide in New Mexico
ResultsCX - NM
Description ResultsCX New Mexico: Even language isn't a barrier to our support! Give me the basics! Our New Mexico Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment sched...
Bilingual Customer Service Healthcare Representative - Statewide in Georgia
ResultsCX - GA
Description ResultsCX Georgia: Even language isn't a barrier to our support! Give me the basics! Our Georgia Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling,...
Trainer
ResultsCX - Bengaluru, KA, India
Description Job Title: Trainer – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a passion for training, an...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of a...
Supervisor, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
WFM Analyst- Planner (Hybrid)
ResultsCX - Plovdiv, Plovdiv Province, Bulgaria
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
Senior Manager – Process Excellence (Remote)
ResultsCX - Bengaluru, KA, India
Description Senior Manager – Process Excellence About the Role We're looking for a dynamic and results-oriented Senior Manager – Process Excellence with a passion for driving transformation, optimizing operations, and embedding a culture of continuous improvement. This role will serve as a key change agent within the organization, leverag...
Customer Support Representative - Voice
ResultsCX - Bengaluru, KA, India
Description We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as...
Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of ResultsCX's Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve t...
Manager, Operations
ResultsCX - Jacksonville, NC
Description Experienced in Managing Licensed Insurance Agents Current Health Insurance License Required Position is onsite in Jacksonville North Carolina Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regardi...
Sr. Sourcing Specialist
ResultsCX - Bengaluru, KA, India
Description Senior Sourcing Specialist The Sr. Sourcing Specialist role will act as the subject matter expert in all activities related to sourcing including, but not limited to creating and executing social sourcing strategies, complex web-based sourcing, CRM based outreach/campaigns with a strong working knowledge utilizing sourcing tools and channels. Specifi...
Onboarding Ambassador
ResultsCX - Bengaluru, KA, India
Description Onboarding Ambassador The Onboarding Ambassador is the primary point of contact providing critical support to candidates, hiring managers, and other stakeholders to facilitate a world-class onboarding experience at ResultsCX for newly hired employees. The Onboarding Ambassador will partner with Talent Acquisition team members, Site Training and Site ...
