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Manager, WFM Central Services- Remote Philippines
ResultsCX - Pasig, NCR, Philippines
Description The Workforce Management Central Services Center Manager provides strategic direction and leadership to the Results WCSC in the areas of Real Time Monitoring, Call in Process, Roster Management, Password Reset Processes, Intraday Attendance Updates, WFM Tools Exception Coding, and other WFM process-oriented functions. In this role you will: <...
Sr. Pricing Analyst
ResultsCX - Remote, Philippines
Description As a Sr. Pricing Analyst, you will play a key role in developing pricing templates, modeling pricing for client proposals, be part of RFP response teams, checking for pricing competitiveness with internal and external sources, develop, enhance and provide metrics and reports which aid in pricing decisions made at the product, service, business, and customer le...
Sr. Manager, Marketing
ResultsCX - Bengaluru, KA, India
Description Position Overview Develop marketing initiatives that support business line goals and contribute to the overall success of the organization. Support inbound marketing efforts by creating compelling content that resonates with the target audience, fosters engagement, and generates leads. Manage the design and production of vario...
Sr. Manager, Quality Assurance
ResultsCX - Bengaluru, KA, India
Description Sr. Manager, Quality Assurance The Sr. Manager, Quality Assurance ensures that goals for all programs relating to monitoring and providing feedback from transactions, reporting, and management of Quality, Customer Advocacy, and Sales Verification Teams are met. The incumbent in this position is also responsible for developing QA stra...
Bid Manager - Philippines Remote
ResultsCX - Remote, Philippines
Description Bid Manager The Bid Manager has great project management skills, ensuring high quality bids are submitted on time and often within very tight timelines, and must be flexible to accommodate varying client needs, requirements, and deadlines. Additionally, the Bid Manager will work with a wide range of Subject Matter Experts across various functional ar...
Bid Manager - Mexico Remote
ResultsCX - Mexico
Description Bid Manager The Bid Manager has great project management skills, ensuring high quality bids are submitted on time and often within very tight timelines, and must be flexible to accommodate varying client needs, requirements, and deadlines. Additionally, the Bid Manager will work with a wide range of Subject Matter Experts across various functional ar...
Trainer
ResultsCX - Bengaluru, KA, India
Description As the introductory leader and facilitator for ResultsCX new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client and internal skills training. We expect greater of ourselves... What's Your Greater? ...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Creative Services Associate- Remote
ResultsCX - Pasig, NCR, Philippines
Description The Creative Services Associate is responsible for conceptualization and implementation of design of solutions that meet marketing strategies from concept to completion. In this role you will: Develop posters, job aids, audio-visual presentations, and other types of online and offline communication Simultaneously manage multiple...
Supervisor Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a bette...
Customer Support Representative - Banking
ResultsCX - Bengaluru, KA, India
Description Work onsite in our Bengaluru office! Are you looking for a rewarding, exciting, and challenging career in Customer Service? At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a step closer to ...
Manager, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ensure quality service delivery to our clie...
Home Improvement Retail Customer Service Representative - Site
ResultsCX - Lakeland, FL
Description ResultsCX Lakeland: Where Vision Meets Renovation! Give me the basics! We're building a team of experts who can help our customers tackle their home improvement projects with confidence. Our Home Improvement Retail Representatives train on site at our Lakeland, FL office and then move to remote work after training. They assist our customers wit...
Technical Product Support Representative – English/Portuguese- Mexico Remote
ResultsCX - Mexico
Description Are you ready for a stable, fun, and challenging career as a Product Support Representative? At ResultsCX, we're committed to investing in you and your career growth. You can expect comprehensive training and the essential tools needed to excel in resolving technical issues while providing exceptional customer support. Our team members are the foundation of ou...
Technical Product Support Representative – English/French - Mexico Remote
ResultsCX - Mexico
Description Are you ready for a stable, fun, and challenging career as a Product Support Representative? At ResultsCX, we're committed to investing in you and your career growth. You can expect comprehensive training and the essential tools needed to excel in resolving technical issues while providing exceptional customer support. Our team members are the foundation of ou...
