Mastercard Job - 41770009 | CareerArc
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Company: Mastercard
Location: Auckland, Auckland, New Zealand
Career Level: Associate
Industries: Banking, Insurance, Financial Services


Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Specialist, Product ManagementOverview

Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment.

Join the industry's most passionate, motivated and engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash.

Our solution team focuses on the delivery of customised payment solutions and comprehensive consulting support, while leveraging Mastercard's strong brand, technology, operations and risk platforms to deliver bottom line results to Mastercard's Strategic Partners.

• Do you have experience overseeing Fintech and digital payment solutions?
• Do you want to be part of enabling financial inclusion?
• Do you want to be part of the digital payment transformation?
• Are you curious and have an innate ability to learn more?


• Support the analysis of internal and external stakeholder needs and issues
• Conduct market research to inform profitability targets for a variety of products
• Create reports on market insights and industry trends
• Work with Technical Program Managers, UX designers, and internal customers to define the details behind the business requirements
• Track and report on the status of portions of project plans
• Research industry best practices to support internal and external knowledge documents
• Provide insights that may influence the sales strategy, and contributes to the development of materials for training and RFPs
• Partner with the various internal and external stakeholders to understand strategy and agree on financial systems solutions to meet needs.
• Track and report on the status of portions of project plans
• Research industry best practices to support internal and external knowledge documents
• Create and review sales presentations, proposals, and internal business case development
• Participate in business conversations with key decision makers internally and externally
• Make use of research, user studies, metrics, and competitive analysis to understand the platform
• Support and participate in post-launch reviews and ensures feedback is reincorporated into the feature
• Stay aligned with Go To Market plans for the feature set

All About You

• Experience manipulating data and communicating observations, findings, and preliminary insights
• Supported teams across product lines, technologies, and industries, with extensive experience in at least one type, technology, or industry
• Contributed to commercial readiness by analyzing and helping manage the collection of competitor market data
• Ability to work independently and multi-task effectively
• Strong attention to detail and strong communication skills
• Analytical thinker and excellent in problem solving
• Professional/ product experience in financial services, cards, payments or another related field a plus
• Experience using relevant Microsoft Office programs and ability to create deliverables on a timely basis (e.g., Excel, PowerPoint, Access, etc.)

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting.  Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.


Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website