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Quality Assurance Analyst
ResultsCX - Pasig, NCR, Philippines
Description Quality Assurance Analyst Full Location: Pasig City - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst to join our contact center team. The Quality Assurance Analyst will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirem...
Quality Assurance Analyst - Seasonal
ResultsCX - Lipa, Calabarzon, Philippines
Description Quality Assurance Analyst - Seasonal Full Location: Lipa - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality sta...
Quality Assurance Analyst - Seasonal
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Quality Assurance Analyst - Seasonal Full Location: Lapu-Lapu - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet qualit...
Associate Director, Site Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Associate Director, Site Operations Full Location: Lapu-Lapu - PH The Associate Director, Site Operations manages specific site and responsible for ensuring center excellence, driving performance and manages day-to-day operations of the site. In this role you will: Manage day to day oper...
Quality Assurance Analyst - Seasonal
ResultsCX - Pasig, NCR, Philippines
Description Quality Assurance Analyst - Seasonal Full Location: Pasig - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality st...
Seasonal Operations Supervisor
ResultsCX - Pasig, NCR, Philippines
Description Seasonal Operations Supervisor Full Location: Pasig - PH Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients a...
Trainer
ResultsCX - Pasig, NCR, Philippines
Description Trainer Full Location: Pasig - PH We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Pasig . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of call center training processes. As a Trainer, yo...
Senior HR Specialist
ResultsCX - Remote, Philippines
Description Full Location: Remote - PH Senior HR Specialist The Senior HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist , you will be supporting all...
Customer Success Manager
ResultsCX - Pasig, NCR, Philippines
Description Customer Success Manager Full Location: Pasig - PH The Customer Success Manager has ownership of the customer success initiatives and be the advocate for a customer-first approach to business. The Customer Success (CS) Manager will ensure the long-term sustainability and profitability of the CS initiative, carefully watching each ...
Site IT Administrator
ResultsCX - Pasig, NCR, Philippines
Description Site IT Administrator Full Location: Pasig - PH The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Yo...
Real Time Analyst
ResultsCX - Lipa, Calabarzon, Philippines
Description Real Time Analyst Full Location: Lipa - PH Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. ...
Manager, Operations
ResultsCX - Pasig, NCR, Philippines
Description Manager, Operations Full Location: Pasig - PH As Manager, Operations in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ...
Call Center Supervisor
ResultsCX - Pasig, NCR, Philippines
Description Call Center Supervisor Full Location: Pasig - PH Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and makin...
Total Rewards Analyst
ResultsCX - Remote, Philippines
Description Total Rewards Analyst Full Location: Remote - PH Our Total Rewards Analyst provides administrative support for the compensation and/ or benefits programs on a day-to-day basis. This includes, but is not limited to, being responsible for administrative functions, system functions and process improvement recommendations in Total Rewa...
Customer Success Sr. Director
ResultsCX - Pasig, NCR, Philippines
Description Customer Success Sr. Director Full Location: Pasig - PH The Customer Success Sr. Director has ownership of the customer success initiatives and be the advocate for a customer-first approach to business. The Sr. Director of Customer Success will ensure the long-term sustainability and profitability of the CS initiative, carefully w...
