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Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Mortgage Document Coordinator
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Review new loans passed from the Mortgage Department's loan origination system to MISER for accuracy of information within prescribed timeframes after loan boarding. Make changes to MISER as needed and as supported by the original loan documentation. Interacts with investors ensuring documentation is correct and complete. <...
Enterprise Compliance Program Manager
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: The Enterprise Compliance Business Analyst will help drive project management and execution of both strategic and ad hoc Enterprise Compliance projects. Improve the efficiency and effectiveness of both Enterprise Compliance program elements as well as the Regulatory Relations function. Continuously monitoring compliance programs...
Treasury Generalist, Funding & Liquidity
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Support funding and liquidity management function, including daily liquidity monitoring, reporting, operations, and potential trade execution. Interpret data and perform data mining through applications and dashboards to obtain necessary data for management and regulatory reports. Preparation of management presentations...
PERSONAL BANKER
Valley Bank - Dover, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Repossession Manager
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Review, approve and assign defaulted auto loans to approved recovery agents pursuant to bank and regulatory guidelines while monitoring agent's progress. Responsible for managing performance, tasks, and timelines for a staff of approximately 6 including the repossession coordinator, repossession supervisor, insurance coordinator...
PERSONAL BANKER
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Loan Documentation Specialist
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Prepare loan documents upon receipt of request from the Lender, review loan approval and related supporting documents. Ensure that all required documents, including insurance information, are provided to properly evidence the loan and perfect the bank's security interest. Work with Bank's (Medici or LaserPro) software and other...
PERSONAL BANKER
Valley Bank - Piscataway, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Sr Analyst, Regulatory Reporting
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Lead the preparation, compliance and submission of the quarterly Regulatory filings (Call Report, FR Y9-C, FR Y-9LP) to the regulatory agencies (FRB, FDIC, OCC). Preparation and submission of other Regulatory reports including the FR 2900, FR 2644, TIC BL-1 and focus reports and other filings to the applicable regulatory agenci...
Pre-Closing Coordinator
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Review title work supplied by applicant's settlement agent. Communicate with settlement agent regarding any missing documentation. Clear mortgage commitment conditions. Coordinate/schedule closing with applicant and settlement agent. Ensure proposed mortgage will be a valid first lien. Ensure ...
Network Administrator
Valley Bank - Morristown, NJ
The Network Administrator will be responsible for the setup, configuration, and support the internal and/or external LAN/WAN/MAN/CAN network configurations. Troubleshoots network performance issues internally or externally with the Vendors/Carriers. Maintains the ISD departments BCP and DR plans for network operations. Recommends upgrades, patches, and new applications/equipment. Provides techn...
Director, Risk Assessment, Testing & Monitoring
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Lead and manage the second line of defense risk assessment, testing and monitoring team including and not limited to Regulatory Compliance, Wealth Management Compliance, Financial Crime Compliance, Operational Risk, Third Party Risk, Privacy, amongst other risk areas. Develop, implement, and oversee comprehensive methodology, sc...
