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Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Sr Manager, Loan Operations
Valley Bank - Wayne, NJ
The Sr. Manager, Loan Operations will be responsible for partnering with Operations Heads on administrative and operational support activities across Loan Operations areas. Coordinates with managers within and outside the Department on strategic business planning, policy & procedure development and problem solving. Participate in transformation initiatives and train others on operational proces...
Sr Manager, Accounting
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Work in conjunction with the Controller and Assistant Controller in the day-to-day operations related to investment and treasury accounting, general and intercompany accounting including (but not limited to) generating journal entries, analyzing activity for accuracy/reasonableness and reviewing monthly account reconciliations and finan...
Retail Branch Service Excellence Manager - Tampa, FL
Valley Bank - Tampa, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Retail Associate Trainee
Valley Bank - Brooklyn, NY
Responsibilities include, but are not limited to: Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. Sells money orders and cashiers' checks. Performs duties...
Personal Banker- 18th Avenue
Valley Bank - Brooklyn, NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Personal Banker -FT Lauderdale
Valley Bank - Fort Lauderdale, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Facilities Operations Director
Valley Bank - Morristown, NJ
The Facilities Operations Director will be responsible for playing a key role in implementing the long-term direction of the bank's facilities and sustainability strategy. This role will be responsible for leading and managing Valley's facilities, processes, policies and procedures in compliance with regulations, making recommendations for improvements, where needed. They will manage overall op...
ATM Systems Administrator
Valley Bank - St. Petersburg, FL
The ATM Systems Administrator wanted in Clearwater, Florida, will monitor and analyze real-time transactions, online messaging and fraud related to Automated Teller Machines (ATM), POS handling ISO 8583, and electronic Funds Transfer Applications. Create application monitoring scripts and automate alerts and recommend performance and infrastructure capacity improvements.
PERSONAL BANKER
Valley Bank - Totowa, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Treasury Solutions Sales Officer - New Jersey
Valley Bank - Fairfield, NJ
Responsibilities include, but are not limited to: Meets with RMs on account planning, identifying prospective customers for cash management services. Reviews monthly account analysis statements in a timely manner to ensure newly implemented services are being properly charged. Schedules and completes calls on existing clients and prospects. Ensures that all n...
Home Loan Consultant
Valley Bank - Tampa, FL
Responsibilities include but are not limited to: Originate first and second mortgages. Prequalify customers based on credit criteria. Build relationships with external referral sources. Communicate effectively with customers, referral sources. Manage pipeline of customers through frequent communication methods. Provide high level customer se...
Home Loan Consultant
Valley Bank - Orlando, FL
Responsibilities include but are not limited to: Originate first and second mortgages. Prequalify customers based on credit criteria. Build relationships with external referral sources. Communicate effectively with customers, referral sources. Manage pipeline of customers through frequent communication methods. Provide high level customer se...
Part-Time Personal Banker
Valley Bank - Harrison, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Home Loan Consultant
Valley Bank - Westbury, NY
Responsibilities include but are not limited to: Originate first and second mortgages. Prequalify customers based on credit criteria. Build relationships with external referral sources. Communicate effectively with customers, referral sources. Manage pipeline of customers through frequent communication methods. Provide high level customer se...
