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Service Excellence Manager
Valley Bank - Belleville, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
PERSONAL BANKER
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Market Manager
Valley Bank - Belleville, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
Small Business Banker
Valley Bank - New York, NY
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities with small business clients (-$5MM in revenue size) designed to generate new deposit, loan, treasury and other fee income and related business for the line of business while meeting any of the Bank's assigned and/or prospective business custome...
Regulation E Claims Specialist
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Investigate customer claims related to unauthorized or erroneous electronic transactions (e.g., debit card, ACH, ATM) in accordance with Regulation E, EFTA, and NACHA guidelines. Ensure all claims are processed within regulatory timeframes, including provisional credit issuance and final resolution. Communicate clearly ...
Administrative Assistant II
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Open, sort, and distribute incoming correspondence, including Email, faxes and mail. Type letters, memos, and other correspondence as required. Maintain payroll and attendance records for the department or for assigned staff. Perform reporting tasks as assigned by management. Greet visitors to Departme...
Retail Seasonal Associate
Valley Bank - NY
Responsibilities include, but are not limited to: Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. Sells money orders and cashiers' checks. Performs duties...
Client Experience Specialist
Valley Bank - Little Silver, NJ
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Technical Writer
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Create and/or update standards documentation, diagrams, standard operating procedures, and policies pertaining to various operations throughout the organization. Work with documentation owners to collect and standardize relevant technical and operational knowledge. Create, maintain and communicate documentation templates. ...
PERSONAL BANKER
Valley Bank - Caldwell, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Sr. Analyst, Tax Reporting & Core Banking Technology
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Provide oversight to the tax reporting core banking functions for the bank. Oversee tax reporting functions within core banking systems, ensuring accuracy and compliance. Act as subject matter expert in enterprise tax compliance; must keep up to date on all IRS regulations Serve as the enterprise expert on IRS regulations and ta...
Senior Credit Risk Manager - Morristown, NJ
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Responsible for monitoring on a timely basis the ongoing financial health of an assigned loan portfolio while maintaining the ongoing communication and dialogue with clients in conjunction with the business team for all credit related reporting and business updates. Underwrites and structures new prospective transactions as well...
PERSONAL BANKER
Valley Bank - Parsippany-Troy Hills, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Livingston, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
