Description
Salary: $16.39/Hr
After successful completion of the probationary period, employee will receive off probation wage increase.
Shift Differential:
Monday-Thursday (6pm to 6am) + $1.00 per hour worked
Friday 4pm to Saturday 4am + $3.00 per hour worked
Saturday (4am to 4pm) + $2.00 per hour worked
Saturday (4pm to 4am) + $3.00 per hour worked
Sunday 4am to Monday 6am + $2.00 per hour worked
Part-Time and Half-Time Employees:
Eligible for an additional $2.00 per hour worked
Summary:
Position is responsible to protect and safeguard gaming and non-gaming assets by deterring theft and suspicious activities. Protect customers and employees from imminent danger and bodily harm and life threating situations. Provide security and surveillance services for all Gaming and Tribal entities to include buildings, and parking lots, according to established security policies and procedures. This position works swing shifts as assigned to include nights, weekends, and holidays.
Detailed Responsibilities:
* Maintain a constant presence to ensure safety at Gaming and non-tribal buildings and community through regular patrols to deter crime and provide quick response when needed
* Patrol tribal events to ensure peaceful attendance
* Observe, Identify, report, and respond to potential criminal and suspicious activities which may result in criminal acts to buildings, property, customers, and employees that may result in imminent danger and bodily harm and life threating situations
* Patrol Gaming and assigned buildings for suspicious activities and crisis situations. Detain those suspected of committing crimes
* Responsible to gather investigation results with Oneida Police and other law enforcement agencies related to criminal activities, misdemeanors, and accidents
* Patrol buildings, parking lots, and grounds to assure for a safe and secure environment and prevent damage to or loss of Tribal, employee, or guest property
* Perform all lobby duties, verify age of patrons, open doors, check suspicious packages, and identify intoxicated patrons
* Verify jackpot winnings and credits for accuracy, transport money, chips, tokens, and markers
* Control access to restricted areas; check for and report all safety hazards
* Assist patrons with vehicle lockouts, lost and found and safety issues
* Ensure employees adhere to all gaming policies and procedures; report any violations to appropriate personnel
* Control emergency building situations that include evacuation of and/or shutdown due to imminent danger, or weather that could cause harm to customers and employees
* Responsible to obtain cooperation from patrons and employees that use force using defense and arrest tactics to eliminate the threat and restore safety
* Responsible to perform First Aid, AED, CPR in medical emergencies
* Conduct initial investigations by interviewing and obtaining written statements from patrons/employees, gathering evidence, and completing a thorough and accurate report in a timely manner
* Complete and verify gaming paperwork, departmental logs, reports, and parking violations
* Work with Internal Security computers using job specific software such as CIMS, MS Word, MS Excel and OnBase
* Contributes to a team effort and accomplishes related results as required
* Assist in training and development of newly hired staff. Attend re-certification training in DAAT, Child Neglect, CPR, etc
* Assist with escorting employees, patrons, or vendors to authorized to all locations of Gaming, Retail, and other designated Tribal entities. Responsible to ensure safeguard of casino assets including monetary funds
* Must be in uniform while on duty and follow Internal Security Department Dress Code
* Practice excellent customer service skills at all times to include, but not limited to addressing customer and employee needs courteously and promptly (Customer service provided shall be in line with the organizations "Good Mind" core values)
* Identify process and control deficiencies, recommend Standard Operating Procedure changes within Security and Gaming departments.
* Recognize and report banned patron issues to the appropriate authorities
* Respond to all incidents including fire, theft, automobile accidents, robberies, distrubances, property damage and any other disturbances and secure the area as needed
* Maintain appropriate documentation on incidences as required by policies and procedures. Generate reports as needed.
* Above duties and responsibilities are not all inclusive but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
* Communicate clearly and effectively both verbally and in writing
Competencies and skills:
Essential:
* Interact and maintain good working relationships with individuals of varying social and cultural backgrounds
* Security operations, principles and practices including investigation, patrol, communications, records, community/public relations, and crime prevention
* General computer applications
* Establish and maintain effective working relationships with other law enforcement/regulatory agencies, departmental staff, tribal officials, and the public
* Dealing with the public and providing excellent customer service at all times
* Prepare accurate, complete, and legible reports and present detailed, accurate and objective oral presentations and response to questions
* Make intelligent and effective decisions in routine and emergency situations
* Respond to emergency situation professionally with tact and competence (Assessments will be conducted during training period)
* Obtain additional education and training
* Operate a two way radio.
Education with Equivalent Qualifications:
Essential:
* General Ed, High School Equivalency Diploma, HS Diploma
* Applicants age 50 and older are exempt from this requirement
Credentials:
Essential:
* Basic Security Officer Training
* Cardiopulmonary Resuscitation (CPR) Certified
* First Aid Certified
* Automated External Defibrillator (AED) Training
* Defense and Arrest Tactics (DAAT)
* Security Field Training
* Crisis Management Training
Nonessential:
* Child Abuse Reporting Policy (CARP) Training (HRD)
Nonessential:
* Required within ninety (90) days of employment
Working conditions:
Essential:
* Stand Frequently
* Walk Frequently
* Bend/Stoop Frequently
* Kneel Frequently
* Crouch Frequently
* Crawl Frequently
* Sit Occasionally
* Climb Heights Occasionally
* Balance Occasionally
* Carry 51-74 Pounds Rarely
* Lift 51-74 Pounds Frequently
* Exposure To Physical Risk Or Injury
* Noise Moderate Level
* Noise High Level
* Work Situations Dust
* Exposure To Unpleasant Odors
* Work Situations Not Smoke Free
* Stand Continuously
* Walk Continuously
* Extreme weather conditions
* Work irregular shifts
* Work Hours Holiday Work
* Evening and weekend work may be required
* Must be eighteen (18) years of age or older
Experience:
Essential:
* Basic Security Officer Training
* Crisis Management
* Defense and Arrest.
* Field Training and Any Other Training or Education as needed
* Medical Response
Nonessential:
* Security experience
Other information:
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT - The Oneida Nation does not discriminate based on race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in employment.
Continuation of this position is contingent upon funding allocations.
Must maintain strict security, confidentiality, and quality to meet professional standards of the department.
Must adhere to all Oneida Nation Personnel Policies and Procedures, Oneida Nation Standard Operating Procedures, and Area and Program Strategic Plans and Policies.
Must pass a background check to meet Employment Eligibility Requirements. If applicable, must pass a background check to meet Oneida Nation/State Compact and/or Oneida Nation Gaming Ordinance, and may be required to obtain a temporary license and/or Gaming license as a condition of employment.
Must be willing and able to obtain additional related education and training.
Must pass a pre-employment drug screen and adhere to the Nation Drug and Alcohol-Free Workplace Policy.
A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.
Must provide a copy of diploma/degree, license, or certification upon employment.
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