DescriptionSHIFT: Days (rotating weekends)
Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.We are seeking a Room Service Ambassador at Medical City Dallas to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now! Founded in 1974, Medical City Dallas is recognized for its state-of-the-art medical facilities and commitment to excellence in patient care. Offering nearly 100 specialties, we are conveniently located in the heart of North Dallas at Forest Lane and Central Expressway (US 75), just 15 minutes from downtown Dallas and a short drive from North Dallas suburbs. Operating within our 801-bed tertiary care center, our medical team consists of more than 1,500 physicians, many of whom are recognized as the world's best in their specialties. Patients travel to Medical City from all over the United States and more than 75 other countries for the sophisticated treatment offered by our 400+ in-house physician specialists. Medical City offers a full-service adult hospital and pediatric hospital, with separate adult and pediatric emergency rooms, as well as numerous outpatient clinics and diagnostic centers. Our providers have access to state-of-the-art technology and are pioneering new medical procedures every day to accommodate patient needs. We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity
The Room Service Ambassador is responsible for:
- Represent FNS in an exemplary manner by adhering to Medical City's Patient Promise and Standards of Behavior.
- Provide timely tray delivery service to all assigned patients on their units within 45 minutes or less.
- Explain the City Gourmet Room Service Program to new patients.
- Actively resolve customer and/or guest concerns in a timely manner.
- Follow established safety, HACCP, and infection control policies and procedures
- Communicate with members of the healthcare team, including nurses and dietitians.
- Effectively train new RSAs on relevant AM and PM duties.
- Provide translation services for patients requiring language assistance.
EDUCATION/ QUALIFICATIONS / SKILLS
- Bilingual preferred
- Excellent customer service skills and adherence to Medical City's Patient Promise and Standards of Behavior
- Basic computer skills
- Math, reasoning, and organizational skills
- Ability to work in a fast paced environment and push heavy food carts
Strong communication skills, both verbal and written
Must be flexible & able to adjust to operational demands
- Must be able to work in a fast paced environment
Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your resume today to join our community of caring!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.
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