We are seeking for Bilingual Patient Advocates in Lehi, UT!
Needed: Bilingual (Spanish) Patient Care Advocate
Location: Lehi, UT
Starting Pay Rate: $13/hr
***Training for the first 8-weeks; must be available Monday - Saturday and Sunday depending on coverage
***Training hours will vary from 1pm-12pm Monday-Friday
***After training, there will be an evaluation for eligibility to work from home after 3-6 months!!!
Essential Job duties
Strong customer services skills that deliver a high level of caller satisfaction.
Ability to work in a fast-paced contact center environment answering a high volume of incoming calls.
Relay detailed messages from the patient or patient representative to the patient-s care team quickly and efficiently.
Participate in ongoing training to gain additional skills to support higher level patient inquiries and service requests.
Maintain positive and professional work relationships with all customers and team members
Help foster a culture that supports growth, quality and pride in the work we perform.
Apply now and interview today!
Submit resume to: firstname.lastname@example.org
To schedule an interview call Jamie R.
Phone number: 801.773.4322
High School Diploma or equivalent/GED required, higher education helpful.
Experience in call center or equivalent customer service setting as typically acquired in 0-2 or more years.
Demonstrated basic computer skills involving word processing and accurate data entry.
Ability to remain sitting for long periods of time to perform work on a computer and telephone.
See, read and follow protocol provided via computer monitor.
Ability to follow policies and procedures including OSHA and HIPPA guidelines.
Ability to process requests quickly, accurately, and consistently with general supervision.
Ability to learn and use various Contact Center enabling tools and technologies.
Ability to asses problems and resolve or escalate as needed.
Strong verbal and written communication skills.
Strong attention to detail.
Ability to speak clearly and concisely with a pleasant telephone voice.
Ability to handle stressful situations.
Ability to work onsite 3-6 months prior to being eligible to work from home.
Ability to assist patient both in Spanish and English
Potential to work from home after 6 months
Weekly electronic pay options
Group insurance options
Free online training campus available
Opportunities for advancement
Service bonus plan
As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly®
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.]] About Kelly Services
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.
Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.
Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.
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