Implementation Consultant Job Listing at Kelly Services in Chicago, IL (Job ID US3585726_BH9905840)

Description

Kelly® is seeking an Implementation Consultant to work at a top insurance client in Chicago, IL. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Location: Chicago, IL - Hybrid (3 days onsite, 2 days remote)
Pay Rate: $60 to $65/HR depending on experience
Position Type: Temp-to-hire

Job Description:
As an Implementation Consultant, you will lead client-focused implementations of accounts, legislative, and regulatory initiatives within sales operations and product development. You will be responsible for ensuring compliance, fostering key partnerships across relevant business areas, and coordinating implementation responses. This role requires a proactive individual who can identify opportunities for improving efficiencies and processes, and then implement those solutions.
Essential Functions:

• Lead all activities of account, product, and legislative implementations, including coordinating process change reviews, tracking compliance progress, and developing business cases.
• Facilitate meetings with departmental and inter-departmental teams to identify issues, gather data, brainstorm solutions, and share findings.
• Create implementation scopes and strategies, including complex project plans and business plans.
• Manage projects and resources, and maintain key partnerships with related business areas.
• Serve as a subject matter expert on implementation to internal and external customers.
• Proactively communicate with team members, management, and stakeholders, offering solutions to known issues and providing real-time project status updates.
• Create reports and presentations to support the overall delivery and execution of client, business, and operational requirements.
• Prepare and deliver materials that raise awareness, provide education and training, and deliver recommendations to account executives, clients, and management.
• Consult, communicate, and interact professionally with co-workers, management, and customers.
• Accompany account executives on service calls to explain benefit options, product features, and legislation issues.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, and other applicable policies.

Job Requirements:

• Bachelor's degree and 5 years of relevant experience.
• 5+ years of Business Consultant/ Project (or Program) Management experience required (Regulatory Consultant, Business Consultant titles are applicable)
• Experience in Fortune 500, Consulting, or other enterprise implementation environments.
• Knowledge of healthcare regulatory and legislative processes, the healthcare market, products, and corporate operations.
• Knowledge of product, marketing, sales, and claims adjudication.
• Excellent written, presentation, verbal, and interpersonal communication skills.
• Experience serving as a thought leader in enterprise implementations and leading cross-functional workgroups.
• Strong organizational skills and attention to detail.
• Financial and budget management experience.
• Ability to work independently and in group settings, and to respond to rapidly changing priorities.
• Experience identifying complex risks and issues, developing risk mitigation strategies, and resolving issues.
• Conflict management and resolution skills.
• Flexibility and responsiveness, with the ability to manage multiple projects concurrently.
• Initiative and ability to drive results and meet deadlines.
• Analytical skills and experience applying business knowledge to solve problems.
• Experience with requirement gathering, translating and documentation of business decisions (sometimes referred to as business requirements)
• Experience with facilitating and managing stakeholder meetings and/or workgroups
• Experience with presenting to Senior Leadership

Preferred Job Requirements:

• Experience managing the client implementation experience.
• Master's degree in Business, Marketing, or a related field.
• Knowledge of healthcare marketplace trends related to product, service, and economy.
• Knowledge of state and federal legislative processes.
• Healthcare experience preferred, but not necessarily required

What happens next:

• Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network.
• That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work.

Apply today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website