Housing Occupancy Coordinator (on-site) Job Listing at DePaul University in Chicago, IL (Job ID 1429)

Description

The Highlights: The Department of Housing and Residence Life at DePaul University serves about 3,000 students residing in traditional-style and apartment-style residence halls on the Lincoln Park and Loop Campuses. The Housing Occupancy Coordinator is responsible for coordinating on-campus residential agreements and assignments for Lincoln Park and the Loop, administering the housing management software, and maintaining housing wait and priority lists to prescribed supervisory standards. The Housing Occupancy Coordinator assists the Associate Director of Housing Operations with the housing summer program. This position also oversees the coordination of summer program lodging and assignments for summer conferences, summer groups, and summer interns. This position will also assist the supervisor, as required, in establishing positive relationships with other university offices regarding program specific student assignments, generation of statistical reports, and coordination of communications to students interested in on-campus residential housing. This position is responsible for Lincoln Park and Loop campus housing.

What You'll Do:

• Responds to information requests from students and parents as directed by their supervisor, in person, via telephone and/or via e-mail, including support with OneDePaul and CMD customer services. Responsible for the documentation and filing of all communication with other departments, students, parents and various contacts. 
• Utilizes housing management software to coordinate the assignment of all housing units to students relative to new agreements, room change requests, and judicial room changes. Communicates all information relative to assignments with students and staff. Coordinates the returning and transfer student room selection process each year. 
• Manages the processing of all housing agreements for new and current students, summer housing guests, as well as the processing of all housing assignment forms, including wait list, room change, room reassignment, summer and winter housing agreements.  Under direction of their supervisor, processes forms on a fair and consistent basis. 
• Coordinates the agreement, assignment, and access processes for summer programs (conferences, groups, and interns). Maintains and updates the applications and agreements for summer programs and provides professional expertise in conference lodging coordination to clients of summer programs (conferences, groups, and interns) and collaborates with other campus departments in the provision of these services. Manages hall access for all attendees in each summer program. Participates as necessary in strategic planning, problem solving and operational meetings to grow and maintain summer conferences assignments. Creates, updates and reviews summer conference agreements, intern agreements, summer group agreements, and publications (traditional print media and online). 
• Assists in the development and distribution of mass communications to students regarding housing confirmation, billing and meal plan information, assignment notification, and wait list updates. Coordinate communication with residents who are not enrolled and residents who have not paid fees and work with other university offices to determine their status as students. 
• Processes all housing cancellation forms for both campuses and ensures the appropriate tracking and coding of these cancellations in an effort to understand why students are leaving housing and possibly DePaul. 
• Participates in all departmental, division, and university meeting and training sessions. 
• This position is responsible for the training and supervision of 2-3 student employees relative to all responsible functions.
• Work in this role has a direct tie to Housing revenue.

 

What You'll Need:

• Associate degree or certification in business or secretarial science (two year) program required; bachelor's degree in business or liberal arts preferred.
• 3+ years of experience in administrative/secretarial positions in a university/corporate setting required.
• Proficient in Microsoft Office Suite (Word, Excel, Access)
• Strong verbal and written communications skills. 
• Ability to work independently and able to manage priorities and tasks.
• Ability to effectively interact with students, parents, colleagues, vendors, University staff and faculty.
• Ability to provide student-centered customer service.
• Appreciation for and commitment to multiculturalism and diversity issues.
• Must maintain confidential information.
• Some evening and weekend work may be required for peak operational periods; occasional overtime during peak times expected.  

Perks:

• Working for a stable and well-known University that values diversity and inclusion.
• Top choice medical, dental, and vision benefits.
• Retirement plan matching contribution of 10%.
• Tuition waivers for employees and dependents.
• Generous paid time off, sick time, holidays, floating holidays, and more!
• Full-Time Benefits

For consideration, please include a resume and cover letter.

Diversity and Inclusion Statement:
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.

Required Background Check:

Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.

Mandated Reporting of Child Abuse & Neglect:

Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected. For more information, please visit the following pages:

Illinois Department of Children & Family Services (DCFS)  
Illinois Abused and Neglected Child Reporting Act  

DePaul University is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.

 Apply on company website