CVS Health Job - 41179401 | CareerArc
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Company: CVS Health
Location: Jacksonville, FL
Career Level: Associate
Industries: Retail, Wholesale, Apparel

Description

Job Description
Coram/CVS Health is looking for customer service-oriented professionals to join our team as an Administrative Pharmacy Representative.

In this fast-paced and dynamic role, you will work alongside our pharmacists by communicating with patients, physicians and other healthcare professionals regarding the coordination of home infusion orders.

You will be responsible for ordering and maintaining inventory, gathering and organizing patient information, and ensuring patient documentation is up to date in our electronic database.

At Coram, we believe that Pharmacy Representatives are a key part of maintaining constant communication between our branch team members and clients, therefore creating a positive experience for our patients.

As a Pharmacy Representative, you will:

Assist with maintenance of patient files, Sort and file physician orders and all clinical documentation.

Answer and route telephone calls, arrange shipment dates, and assists with new referral coordination as needed.

Provide administrative support to the specialty team – typing/faxing/tracking physician's orders, discharging patient from service, filing of paperwork in the correct sections of the medication

Call patients to confirm delivery of coordinating with internal team members, documenting discussions in progress notes, rescheduling patients for subsequent deliveries

Track patient pumps – swapping out when pump is due for PM, twice a year wall to wall inventory, retrieving pumps when patient discharges from service

Typical work hours for this position are Monday – Friday, 9:00 am - 5:30 pm one Saturday from 10:00 am - 4:00 pm every 4-5 weeks, with an opportunity for over-time based on business need.

This is a full-time career that offers excellent Medical, Dental and Vision coverage, a competitive 401k, and additional benefits.

Required Qualifications
Minimum one year of customer service experience
Minimum one year of working with Microsoft Office, specifically word, excel, and outlook

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.


Preferred Qualifications
Demonstrated ability to work independently and as a team.
Experience in home health and/or healthcare industry.
Knowledge of medical terminology.
Certified Pharmacy Technician.
Strong verbal and written communication
Demonstrated ability to work with a sense of urgency and attention to detail

Education
High school diploma or GED equivalent required

Business Overview
At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.


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