We are looking out for Java Developer with Production Support for our project team based out W Des Moines - IA
Developer B Sc BE MCA Rollout operational changes and functional enhancements as per schedule Manage and develop team capability for resolving complex incidents prepare status reports for Customers and internal stakeholders WITH the objective of resolving incidents and addressing adhoc requests to support high complex issues WITHIN THE LIMITS OF predefined corporate guidelines Stakeholder Management Communication with Business users related to resolving queries obtain clarifications and providing updates Setup Business bridge calls to update status of Critical incidents Outages Follow up with internal and external stakeholders Customer and Vendor liaison to progress tickets to resolution Service Management Responsible for the project tasks assigned Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure Manage queue effectively and allocate tasks to the team based on an allocation plan Service Tracking
Diploma or degree in IT
ITIL and/or any other additional certification preferred
Technical SkillsSNoPrimary SkillProficiency Level *Rqrd./Dsrd.1ANSI SQLPL2Desired2JDBCPL2Required3Core JavaPL2Required4J2EEPL4Required
* Proficiency LegendsProficiency LevelGeneric ReferencePL1The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.PL2The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.PL3The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.PL4The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Nov 15 2019
About CognizantCognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
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