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WFM Analyst
ResultsCX - Bengaluru, KA, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Real Time Analyst
ResultsCX - Bengaluru, KA, India
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
Supervisor, WFM
ResultsCX - Bengaluru, KA, India
Description The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In thi...
Senior Human Resources Generalist
ResultsCX - Bengaluru, KA, India
Description The Senior Human Resources Generalist plays a pivotal role in fostering a positive and productive work environment by designing, implementing, and managing employee welfare programs. This role ensures that employees' physical, emotional, and social well-being are prioritized, contributing to higher engagement, retention, and overall organizational success. ...
Customer Support Representative - Voice
ResultsCX - Bengaluru, KA, India
Description We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as...
