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PERSONAL BANKER
Valley Bank - Paterson, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
First Vice-President, Customer Experience & Assurance
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Lead Quality Assurance strategy, execution, and calibration to ensure consistent, compliant, high quality customer interactions across all channels. Oversee escalations, complaints, special servicing, and social media care, ensuring timely, accurate, and risk aware resolution. Analyze quality, complaint, NPS, and Voice ...
FCC Risk Tech Lead
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Fraud Technology & Monitoring -- manage and enhance fraud monitoring across Payments (ACH, wire, check), Digital onboarding and account opening, Online and mobile banking channels. Evaluate monitoring effectiveness, alert quality, and coverage, identifying gaps and driving improvements in detection and response capabilities.
Dept Manager, Wire Transfer & Inv
Valley Bank - Clifton, NJ
Responsibilities include but are not limited to: Manage the wire transfer and investigations teams, including hiring, training, coaching, and performance evaluation. Ensure that all wire transfer requests are verified, authorized, and executed in a timely and secure manner. Monitor and analyze wire transfer volumes, trends, and issues, and implement process improvemen...
PERSONAL BANKER
Valley Bank - Oradell, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Edison, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Bound Brook, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Senior Compliance Officer
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Develop and maintain current knowledge of bank regulations. Prepare and lead monitoring programs and may instruct junior officers or other staff conducting monitoring. Review and analyze advertising materials. Perform research to determine what regulations are impacted and decide if the materials are in compliance. Prov...
PERSONAL BANKER
Valley Bank - North Haledon, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Union, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Marketing Technology Owner
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Own the end-to-end MarTech vision, roadmap and platforms, defining how platforms work together across data, orchestration, personalization, and content. Evaluate new technologies and enhancements; build business cases and ROI models and establish KPIs and measurement frameworks tied to business outcomes. Maximize utiliz...
FCC Technology Software Engineer
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Implement and test Actimize related patches applicable to SAM, CDD, CTR, AIS and/or ActOne. Perform Actimize customizations by developing new AIS process, SQL Stored Procedures, Java plugins for ActOne, ActOne Designer configuration, etc. Develop functional and technical requirements to be reviewed by FCC business and t...
Compliance Officer - Testing
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Independently perform Compliance testing Activities for Valley businesses in adherence with regulatory standards, documenting results accurately and ensuring quality and timely execution. Support compliance Risk Assessment processes for businesses supported, including performing analysis needed. Monitor and follow up on...
