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Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Sr. Business Analyst, Data & Analytics
Valley Bank - New York, NY
Responsibilities include but are not limited to: Embed in various business units to gain in-depth understanding of their processes, challenges, and opportunities. Understand bank strategy and strategic imperatives to contextualize and prioritize initiatives. Lead data-driven change management. Leverage cross-functional relationships and personal influence to drive cha...
Supervising Senior Auditor
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Organizes and effectively plans for assigned areas in the development of the audit scope, including those for assigned team members. Plans and executes effectively ensuring quality work and timely completion. Assist in the development of audit test steps. Collaborating with key stakeholders to provide value-ad...
