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Service Excellence Manager I
Valley Bank - Passaic, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager I
Valley Bank - Newark, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager I
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Small Business Banker
Valley Bank - Jacksonville, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities with small business clients (-$5MM in revenue size) designed to generate new deposit, loan, treasury and other fee income and related business for the line of business while meeting any of the Bank's assigned and/or prospective business custome...
Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Virtual Small Business Banker
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Represents the bank in partnering to conduct active prospect interviews and onboarding as well as existing customer relationship expansion with Small Business Clients (-$5MM revenue). Position is designed to lead and assist in the generation of new loans, deposits, treasury and other related business for the line of business while meetin...
Assistant General Counsel - Consumer Banking
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Provide subject matter expertise, guidance and support to assigned clients in lines of business or functional areas. Monitor changes in laws relevant to clients and assist them in understanding the implications for their areas. Collaborate with business partners to address the legal requirements for policies, procedures...
Associate Wealth Advisor
Valley Bank - New York, NY
The Associate, Wealth Management will be responsible for supporting and cultivating wealth management relationships and portfolios of high-net-worth clients and prospects and assist with the development and growth of business through engaging and utilizing the full capabilities of the firm. The role is an integral member of the advisory team and is responsible for delivering a consistent, posit...
Client Relationship Associate (Portuguese Speaker)
Valley Bank - Miami, FL
Responsibilities include but are not limited to: Develop and maintain strong relationships with clients in order to maximize their banking experience. Act as a liaison between client and all back-office departments to ensure prompt and accurate service. Sell financial products and services. Proactively contact clients with recommendations. Utilize re...
Comm Bnkg Relationship Mgr III
Valley Bank - Red Bank, NJ
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Comm'l Business Banker - Huntington, NY
Valley Bank - Dix Hills, NY
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Credit Risk Team Lead (SBA 7a)
Valley Bank - Tampa, FL
Responsibilities include, but are not limited to: Proactively communicates with Loan Officers and assigned Credit Portfolio Managers during the underwriting, approval and portfolio management processes. Review and circulate credit packages and modifications for approval. Ensure packages are updated as required by approvers. Underwrite complex new loan requests and mod...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Equipment Financing Portfolio Collections Mgr - Highland Capital, Washington Township, NJ
Valley Bank - Township of Washington, NJ
Responsibilities include but are not limited to: Responsible for portfolio monitoring in general and accounts 60+ Days Past Due specifically - prioritizing calls, maintaining notes and activities in Dollars to ensure delinquency objectives are understood and achieved. Provides guidance to Collections and Customer Service teams in managing their respective duties. Has...
Head of Cloud & Enterprise Infrastructure
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Build best in class technical Platform and Infrastructure solutions on a hybrid Cloud to address requirements for scalability, reliability, security, and performance. Work across geographically dispersed and integrated project teams to develop the strategy, architecture, roadmaps, design, and implementation of Cloud Platform & I...
