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Reservations Agent
HEI Hotels & Resorts - Fort Lauderdale, FL
Assist guests during the reservation process. Qualifications Can communicate well with guests. Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information. Ability to access, read and accurately input information usin...
Assistant Front Office Manager
HEI Hotels & Resorts - Waltham, MA
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner. Qualifications ...
Garage Service Attendant
HEI Hotels & Resorts - Los Angeles, CA
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure process. This position is critical to providing the guest with a positive initial and final impression. Qualifications High school diploma or equivalent required. Hotel experience preferred. Must maintain a professional appearance and man...
Front Desk Agent
HEI Hotels & Resorts - Nashville, TN
Assist guests with arrival and departure from hotel, while providing positive guests experiences. Qualifications High school diploma or equivalent required, and college degree preferred. Hotel experience preferred. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
DIRECTOR OF FRONT OFFICE
HEI Hotels & Resorts - Waltham, MA
Oversees the Front Office/Guest Services Department. This position acts as a liaison to outsource the Front Office Management and all aspect of Front Office Operations to ensure profitability, cost controls, and quality standards to ensure total guest satisfaction. Provides leadership and guidance to all Front of House team members to ensure consistent quality service is provided to our ...
Night Auditor
HEI Hotels & Resorts - Redwood City, CA
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Qualifications Hotel experience preferred. Basic mathematical skills and ability to make accurate mathemati...
Senior Director, Design & Construction
HEI Hotels & Resorts - Norwalk, CT
The Director of Design and Construction is a key leader with independent project management of significant capital improvement/renovation projects throughout the Company's client portfolio. This position manages/facilitates functional programming, facilities design and construction of capital projects utilizing skills to direct and control human, physical and fiscal resources. This...
Human Resources Coordinator
HEI Hotels & Resorts - Costa Mesa, CA
Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems. Qualifications High School Diploma or equivalent required, Bachelor's Degree preferred.
Public Area Attendant-PT
HEI Hotels & Resorts - Alpharetta, GA
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Qualifications Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Ability to lift, bend, stoop, walk, push or pull heavy equipment, an...
Room Attendant
HEI Hotels & Resorts - Philadelphia, PA
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. Qualifications Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces. Must be willing to "pitch-in" and help co- workers with their job duties and be a team pla...
Housekeeping Supervisor
HEI Hotels & Resorts - Cincinnati, OH
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support. Qualifications Housekeeping experience preferred. Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation. Ability to mov...
Room Attendant
HEI Hotels & Resorts - San Diego, CA
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. Qualifications Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces. Must be willing to "pitch-in" and help co- workers with their job duties and be a team pla...
Assistant Director of Housekeeping OEM
HEI Hotels & Resorts - Dallas, TX
To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service. Qualifications 2 years of housekeeping experience, preferably in a comparable hotel. Knowledge of hotel operations, including marketing plans, security and safety programs, p...
Room Attendant
HEI Hotels & Resorts - Kansas City, MO
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. Qualifications Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces. Must be willing to "pitch-in" and help co- workers with their job duties and be a team pla...
