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Client Care Specialist
City National Bank - Phoenix, AZ
CLIENT CARE SPECIALIST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus o...
Business Systems Analyst III
City National Bank - Phoenix, AZ
BUSINESS SYSTEMS ANALYST III WHAT IS THE OPPORTUNITY? Develop, test, implement, and end-user training and support of a wide variety of the Bank's systems involved in the various division specific systems and processes. Serve as the business expert for the development, maintenance, training, regulatory compliance and support of all processes related to systems. Coordinate business un...
Business Systems Analyst III
City National Bank - Phoenix, AZ
BUSINESS SYSTEMS ANALYST III WHAT IS THE OPPORTUNITY? Develop, test, implement, and end-user training and support of a wide variety of the Bank's systems involved in the various division specific systems and processes. Serve as the business expert for the development, maintenance, training, regulatory compliance and support of all processes related to systems. Coordinate business un...
Payments Claim Specialist
City National Bank - Phoenix, AZ
PAYMENTS CLAIM SPECIALIST WHAT IS THE OPPORTUNITY? The Payment Claims Specialist is responsible for the investigation and processing of payment fraud claims and disputes with precision and quality. They must be confident when interacting directly with colleagues and clients via phone, letter or email to discuss claim decisions, obtain additional details or follow-up on existing clai...
Client Care Specialist
City National Bank - Phoenix, AZ
CLIENT CARE SPECIALIST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus on quality. Independ...
Sr Analyst Bus Continuity/Oprtnl Resilience
City National Bank - Phoenix, AZ
SR ANALYST BUS CONTINUITY/OPRTNL RESILIENCE WHAT IS THE OPPORTUNITY? The Business Continuity Analyst Senior reports to a Business Continuity, Operational Resilience, or Crisis Management Supervisor or Manager in the First Line of Defense (1LoD). The position will assist with the development, implementation and execution of all core a...
Business Systems Analyst III - Empower LOS
City National Bank - Phoenix, AZ
BUSINESS SYSTEMS ANALYST III - CM WHAT IS THE OPPORTUNITY? Support the Capital Markets Division and Partners to develop, test, implement, and end-user training and support of a wide variety of the Bank's systems involved in the various division specific systems and processes. Serve as the business expert for the development, maintenance, training, regulatory compliance and support o...
Business Systems Analyst III - Empower LOS
City National Bank - Phoenix, AZ
BUSINESS SYSTEMS ANALYST III WHAT IS THE OPPORTUNITY? Develop, test, implement, and end-user training and support of a wide variety of the Bank's systems involved in the various division specific systems and processes. Serve as the business expert for the development, maintenance, training, regulatory compliance and support of all processes related to systems. Coordinate business un...
Mortgage Support Specialist II
City National Bank - Phoenix, AZ
MORTGAGE SUPPORT SPECIALIST II WHAT IS THE OPPORTUNITY? The Mortgage Support Specialist II is responsible for disclosing all initial and re-disclosures in accordance with TRID. The Mortgage Support Specialist II is also responsible for ensuring files are complete with all applicable documentation required for a decision to be rendered prior to underwriting. WHAT WILL YOU DO?
Fraud Team Support Analyst
City National Bank - Phoenix, AZ
FRAUD TEAM SUPPORT ANALYST WHAT IS THE OPPORTUNITY? Responsible for analytical and project support for Fraud operations, including: conducting analysis of transactional data for fraud trend evaluations, queries to analyze compromises, create and test rules for implementation, develop and provide fraud reporting and metrics. In addition, assist on various projects,...
Sales Support Admin-Mortgage
City National Bank - Phoenix, AZ
SALES SUPPORT ADMIN-MORTGAGE WHAT IS THE OPPORTUNITY? Works with division sales management to assess and improve sales processes, tools, and infrastructure to support a strong and effective sales culture. Provides information to management on the effectiveness of sales practices and activities and develops and implements metrics, tracking and analysis reports. Sup...
Sales Support Admin-Mortgage
City National Bank - Phoenix, AZ
SALES SUPPORT ADMIN-MORTGAGE WHAT IS THE OPPORTUNITY? Works with division sales management to assess and improve sales processes, tools, and infrastructure to support a strong and effective sales culture. Provides information to management on the effectiveness of sales practices and activities and develops and implements metrics, tracking and analysis reports. Sup...
Supv Business Systems Analyst
City National Bank - Phoenix, AZ
SUPV BUSINESS SYSTEMS ANALYST WHAT IS THE OPPORTUNITY? The Business Systems Analyst Supervisor oversees development, maintenance, training, regulatory compliance, and system support for Residential Lending, Small Business, Consumer, and Commercial business applications, which do not fall under the responsibility of the Technology and Innovation (T&I) division. Responsibilities inclu...
Product Manager Senior
City National Bank - Phoenix, AZ
PRODUCT MANAGER SR- EMPOWER LOS WHAT IS THE OPPORTUNITY? The Product Management function includes the following responsibilities as related to Empower/ Black Knight/ Dark Matter related LOS: • Develops, manages, and owns products and programs that support corporate defined strategies and initiatives and contribute to the bank's competitive edge in the marke...
Mgr Data Analytics and Reporting 1LOD
City National Bank - Phoenix, AZ
MGR DATA ANALYTICS AND REPORTING 1LOD WHAT IS THE OPPORTUNITY? Position will support the Risk Strategy and Governance program by leading the Data Analytics and Reporting team to provide solutions on data and reporting needs. Produce intelligence through querying data repositories, generating periodic reports, and identifying risk trends through quantitative and qualitative analysis....
