Description
Shift: 9:30PM-6:00AM
Shift may change based on need
Job Overview:
The EVS Supervisor makes guests feel welcome and important by ensuring that the casino and common areas are clean, comfortable and well maintained.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
- Projects a positive image
- Greets all guests in corridors
- Actively coaches, mentors and develops employees
- Performs weekly audits of employee performance
- Assists with auditions, interviewing and hiring
- Generates daily assignments for employees
- Performs property inspections, documenting as required
- Checks and reports area statuses as needed
- Inventories and orders departmental supplies
- Creates work schedules; Manages employee timesheet
- Acts as “Manager on duty” representing the casino in resolving guest conflict for the property
- Keeps staff informed of all pertinent information
- Liaises with other departments as operational issues arise
- Generates shift reports recording key statistics and incidents
- Limits the number of accidents and injuries by promoting job safety
- Approves or denies PTO requests
- Other duties & responsibilities as assigned
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