Description
<p> </p> <p><strong>Wellpower</strong> provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.</p> <p><span data-contrast="auto"><em><strong>WellPower</strong></em> is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. </span></p> <p></p> <p><em><strong>Administrative Assistants</strong></em> provide courteous and professional customer service to the people we serve, staff, and visitors. Provide front and back office clerical services including but not limited to: maintaining schedules, answer phones, develop flyers/documents, produce reports, track data, room reservations, mail distribution, records maintenance, and general administrative support to teams at a site. Assist staff, managers, and/or other supervisors as assigned. </p> <p><strong>Learn More About Wellpower:</strong></p> <p><strong> <iframe src="https://www.youtube.com/embed/Yno5dNktzAs?t=1s" width="560" height="314"></iframe></strong></p> <p><strong>Pay Range & Benefits: </strong></p> <ul> <li>$26.72/hr </li> <li>Language Differential - $2.50/hr for bilingual proficiency in Spanish & ASL</li> </ul> <p>WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.</p> <p><strong>HOURS: ** Please note that this is a part-time role working Sat/Sun from 8am - 5pm. **</strong></p> <p><strong>Responsibilities & Duties:</strong></p> <ul> <li>Create a positive experience for the people we serve and guests through professional conduct and customer service at the front desk. Ensure front desk and lobby are aesthetically pleasing, safe, and friendly for all guests.</li> <li>Receive and screen clinic telephone communications ensuring callers are directed to the appropriate destination in a timely fashion.</li> <li>Maintain positive interpersonal interactions with internal and external customers. Apply situational awareness and appropriate techniques to handle situations before they escalate.</li> <li>Maintain Outlook calendar, tasks, room reservations and meetings, and fulfill email requests as appropriate.</li> <li>Maintain each consumer's HIPAA rights, and other protections of confidentiality and privacy.</li> <li>Maintain records and files.</li> <li>Organize, compose, and produce letters, memoranda, reports, and other documents, ensuring grammar, spelling, and punctuation are correct. Compose some routine correspondence. Generate and submit necessary reports.</li> <li>Maintain appropriate boundaries that avoid creating dual relationships.</li> <li>Replace toner and paper in equipment. Copy/scan/fax information as required.</li> <li>Sort and distribute incoming mail and prepare outgoing mail.</li> <li>Arrange transportation authorizations and the transportation for dependent clients.</li> <li>Attend meetings as assigned.</li> <li>Accurately schedule consumer appointments with psychiatrists, nurses and other clinical staff. Input and extract data from the appointment scheduling system.</li> <li>Check-in consumers at each visit. Verify demographic and insurance information and collect co-pays. Understand insurance and accounts receivable information to maintain minimal consumer balances.</li> <li>If applicable to your site, read, understand, and excel in procedures for maintaining consistent standards of the paper and electronic medical record (EMR), which is outlined in the HISM manual and in the monthly eCET updates.</li> <li>Ensure prompt, accurate, and efficient handling of documents for filing and scanning: items such as consumer identification, medical record number, team number, and general status of treatment. Make sure consumer records are accurate and complete.</li> <li>Complete requests for information from both clinical and administrative staff.</li> <li>Follow organizational and departmental procedures, rules and guidelines. Execute all benchmarks and deliverables assigned.</li> <li>Arrange transportation authorizations and the transportation for dependent clients.</li> <li>Complete requisitions for needed office supplies and equipment. Coordinate basic office maintenance and janitorial needs.</li> <li>In Front Office Managers absence, provide for coordination of clinic needs and program. Perform a variety of administrative duties to ensure smooth running of the clinic.</li> <li>Maintain a trauma informed environment of wellbeing.</li> <li>Perform other duties as assigned.</li> </ul> <p><strong><u>Requirements & Qualifications:</u></strong></p> <p>High School Diploma or equivalent and a minimum of two years: Administrative Assistant, Customer Service, or Receptionist experience, plus the ability to type 60 wpm are required. Work experience at a health clinic or mental health organization preferred.</p> <p>Or,</p> <p>Bachelors degree plus a minimum of 2 years working as a mental health clinician and the ability to type 60 wpm required.</p> <p></p> <p><strong>Why Work at WellPower?</strong><br>Join a workplace where purpose meets passion!</p> <ul> <li><strong>Mission-Driven Impact</strong>: Be part of meaningful work that transforms lives and strengthens the Denver community.</li> <li><strong>Wellness-Focused Culture</strong>: Thrive in an organization that prioritizes your self-care and well-being.</li> <li><strong>Award-Winning Workplace</strong>: Proudly named a <em>Top Workplace</em> by <em>The Denver Post</em> for 11 consecutive years.</li> <li><strong>Comprehensive Benefits</strong>: Access medical, dental, vision insurance, PTO, and retirement matching—available at just 30 hours per week.</li> <li><strong>Competitive Pay</strong>: Our $26.72/hour minimum wage ensures fair compensation for all employees.</li> <li><strong>Licensure Support</strong>: Free supervision for LCSWs, LPCs, and LMFTs.</li> <li><strong>Team Activities</strong>: Connect with colleagues through fun leagues like bowling, volleyball, dragon boat racing, and more!</li> </ul> <p> </p> <h3><strong>Tuberculosis (TB) screening, testing - TB screening and testing, is required</strong> and must be</h3> <p></p>
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