Valley Bank Job - 49258370 | CareerArc
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Company: Valley Bank
Location: St. Petersburg, FL
Career Level: Associate
Industries: Banking, Insurance, Financial Services

Description

Responsibilities include but are not limited to:

  • Research missing or misapplied loan payments.
  • Process loan payment reversals.
  • Provide payoff letters.
  • Handle customer inquiries or research.
  • Assist Lender's to resolve customer complaints or issues.
  • Answer incoming customer phone calls.
  • Perform maintenance on payment schedules, rates and billing records.
  • Set up ACH - AFT records.
  • Complete change of address requests.


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