Description
Reporting to the Director of HPC Operations. This is a systems engineer with a background in a High Performance Computing environment and Linux administration. This position is responsible for provisioning, deploying, monitoring, maintaining, troubleshooting, upgrading and patching of University high performance computational (HPC) resources and related research services. The engineer will demonstrate a customer service mindset and interact with employees and stakeholders in a positive, productive, technical but appropriately stratified manner. The applicant must be self-motivated and they stay abreast of applicable new technologies and technical methodologies to advance their productivity and career path. This engineer will produce effective, timely results equally well on individual projects and in team projects of all sizes. The engineer will have a good understanding of HPC solutions, architecture, and life-cycles to design reliable, best-practice based enterprise class solutions. The engineer will have additional responsibility to document processes, procedures, system configurations, services and to place configuration information within our configuration management systems.
Minimum Education and Experience
High school diploma with six (6) years recent applicable experience
Associate Degree with four (4) years recent applicable experience
Bachelor's Degree with two (2) years recent applicable experience
Preferred Education and Experience
- Master's degree in Computer Science or equivalent with two years of experience in corresponding research services, support efforts, products and technologies.
- Current knowledge of HPC best practice and systems deployment and maintenance with hardware/software skills.
- Troubleshooting methodology and awareness of industry standards for data center hardware.
- Strong technical documentation, architecture diagramming, and organizational skills.
- Support network technologies (routing, switching, firewalls, etc.)
- Ability to complete assigned tasks efficiently and with high detail with the ability to prioritize considering varied scope, scale, and technical requirements.
- Acts as a role model in demonstrating integrity and ethical behavior in working with confidential and university information.
- Capable of supporting on-premises and code storage platforms; ability to apply security policies to platforms and integrates new hardware into our HPC framework.
- Familiarity with national level academic HPC resources such as those found at TACC, SDSC, NCSA and PSC.
- Ability to package scientific software into RPMs and integrate with Lmod—so users can `module load `.
Essential Duties and Responsibilities
- Participate in projects with senior engineers and produce effective, timely results on team projects of all sizes.
- Be the primary software support engineer for University HPC cluster for complex scenarios. Level 2 support experience at scale of 1 to 3 with 3 being a senior specialist.
- Act as a role model in demonstrating integrity and ethical behavior in working with confidential and university information.
- Assists in development and implementation of internal policies, rules, and operation procedures for Research Computing and Cyber infrastructure to guarantee various assurance models such as NIST 800-53 and NIST 800-171 under which assured research is conducted.
- Maintain documentation of HPC hardware and related software packages available on university HPC platforms and train end-users on selection and use of HPC hardware for computational needs
- Performs annual updates, expert level software coding (prefer Python, Linux Shell, etc.) in at least two or more languages.
- Perform installation, configuration, updating, networking, performance monitoring and troubleshooting of software and hardware on HPC Systems.
- Ability to develop, troubleshoot, modify, catalog, document, and update scripts to build utilities to automate common processes for administration and management of HPC Clusters
- Able to compile, test and install many related open-source scientific software packages as requested by research faculty, staff, and students as standalone packages and containerized packages.
Additional Information
- Candidates will be subject to a criminal background check
- On-call availability for quickly responding to and resolving system emergencies, both during regular and emergency off-hours.
- Emergency on-call rotation availability for 24×7×365 coverage.
- Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as servers, switches, computers, and peripherals.
- Visa sponsorship is not available.
Remote Work Eligibility Statement
Hybrid Remote Work Available for Texas Residents with further discussion and agreement.
Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
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