The California Smokers' Helpline (CSH) is part of the UCSD Moore's Cancer Center and offers free evidence-based telephone counseling services for persons wishing to quit using tobacco. The helpline currently offers services in six languages – English, Spanish, Cantonese, Mandarin, Korean and Vietnamese – and have counseled over 600,000 people since 1992. Helpline services have been proven in clinical trials to double a smoker's chance of successfully quitting. The CSH has a call volume of over 450,000 calls per year. Services are provided to the states of California, Texas, New York, Arizona, Washington, Colorado and Hawaii.
Under minimal direction, serves as Senior Architect and lead Software Engineer for a tobacco cessation survey and research center. Serves as technical lead in designing, coding/developing, deploying and maintaining a proprietary customer relationship management (CRM) system designed to be used by hundreds to thousands of simultaneous users. Constructs document specifications and technical design for large scale system housed on Amazon Web Services, capable of supporting multiple end user interfaces (e.g Web, iPad, Android phone) against a back-end relational DBMS. Uses expert-level knowledge in real-time web protocols such as web sockets to integrate application with a cloud based VoIP Asterisk communications system.
Prepares detailed specifications from which highly complex applications will be written, and consults on system integrity, recover-ability and maintenance of a number of applications. Uses advanced knowledge of secure software development, highly complex software systems and data analysis to advise senior personnel on the selection of technological purchases and overall IT direction. Utilizes advanced project management skills and establish metrics for success to evaluate and present results.
Bachelor's Degree in related area; and/or equivalent experience/training.
A minimum of five (5+) or more years of relevant experience.
Extensive experience in a large scale project utilizing a web framework such as Django, Java Play or .Net Core. Corresponding experience in a language such as Java, Python or C#.
Proven experience in developing with multiple types of databases (e.g. SQL Server, MySQL) under multiple operating systems (e.g. Linux, Windows).
Advanced knowledge of secure software development. Highly advanced skills associated with software specification, design, modification, implementation and deployment of large-scale scope.
Excellent project leadership and management skills.
Proven ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop conversion and system implementation plans.
Advanced experience with identification and use of code libraries and open-source forums.
Advanced experience with planning for deployment and creation of feedback mechanisms.
Demonstrated software repository skills.
Experience developing and executing complex test plans.
Effective communication and interpersonal skills. Ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
Extensive knowledge and ability with all aspects of the software development life cycle, including software design, modification, implementation, and deployment of highly complex, large-scale applications capable of supporting multiple front ends in multiple locations.
Highly advanced knowledge and extensive experience developing specifications for highly scalable, flexible and reliable applications in a cloud based environment such as Amazon Web Services or Google Cloud Platform.
Proven ability to translate requirements and business objectives into long-term software solutions.
Advanced knowledge and experience in researching, evaluating, implementing and keeping abreast of the latest technical standards such as HTML5 and HL7 3x. Ability to use such knowledge to consult with senior personnel on IT goals and direction.
Highly advanced knowledge in constructing specifications and technical designs for highly complex cloud based solutions. Highly advanced knowledge in the support of multiple client side interfaces against 1 application.
- Advanced knowledge of secure software development including VoIP based telephony systems such as Asterisk.
- Expert knowledge of data analysis, data storage, and data processing and their use in clinical trials.
- Employment is subject to a criminal background check.
- Occasional evenings and weekends may be required.
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