Description
Job Description
I. Job Summary:
Under the direction and direct supervision of the pharmacist, the Pharmacy Technician participates in pharmaceutical care by assisting the pharmacist in drug preparation, drug distribution, purchasing and inventory control, drug packaging, and drug delivery.
II. Technical and Job Specific Skills:
1. Telephone Skills – Must demonstrate hospital telephone etiquette by answering the phones promptly, courteously and by identifying department and self.
2. Policy/procedures – Is aware of and follows all hospital and department policies and procedures.
3. Team Work – Promotes positive co-worker relationships through teamwork and cooperation. Understands and supports the needs of individuals in other departments and promotes conflict resolution. Shares information, work knowledge and experience with coworkers, physicians, and students in a non-threatening manner. Offers assistance and promptly responds to requests.
4. Productivity – Maintains high productivity and performs efficiently regardless of whether the work volume is high or low. Appropriately prioritizes work activities. Responds to difficult situations with self-control and a positive attitude. Makes decisions independently and know when to ask for assistance. Exercises good judgement and arrives at sound decisions.
5. Drug Distribution Fills new orders and prepares patient education information. Fills unit dose cassettes. Enters data into the computerized pharmacy system or on to the
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pharmacy medication profile; run appropriate lists and labels. Delivers medications and picks up medication orders, discontinued or expired medications. Maintains inpatient and outpatient dispensing areas. Prepares and maintains applicable records including: temperature logs, quality control logs, narcotic distribution sheets, and packaging records.
6. Sterile Products Prepares IV admixtures, irrigations and parenteral nutrition. Maintains sterile preparation area. Prepares IV labels. Updates computer scheduling of intravenous fluids and piggybacks.
7. Packaging Prepares extemporaneous packaging of oral solids and liquids; labels and records in packaging log.
8. Purchasing and Inventory Control Maintains proper drug inventory levels; orders appropriate quantities. Prepares purchase requisitions. Maintains price updates. Uses computerized ordering system accurately.
9. Billing Replaces and charges all floor stock charges, CSAR's; places credits for returned IV's, IVPB's and medications. Charges/credits for items on fill lists and catch-up lists.
10. Other Performs any other duties or responsibilities which may be assigned.
B. Key Success Factors
1. Attendance - Employee reports to work each regularly scheduled work day. Accurately records all work time including meal periods.
2. Punctuality - Is ready for work at precise starting time and continues working until scheduled departure time. Returns on time from all meal periods.
3. General Work Habits - Readily accepts work assignments in a positive manner. Performs work that is accurate, neat and consistent. Documentation is legible.
4. Safety - Keeps work area neat and maintains equipment in accordance with health and safety codes. Reports safety issues and equipment failures appropriately.
5. Appearance - Projects a professional image, follows the hospital dress code policy and/or department requirements. Wears hospital ID badge at all times on duty.
6. Confidentiality - Sensitive information including, but not limited to, patient records, charts, hospital documents and employee information is kept confidential without exception.
7. Annual Requirements - Completes annual requirements (PPD, requirements, Annual Update, Ethics Training, Licensure and/or Professional Certification) on time.
C. Performance/Process Improvement
· Is knowledgeable of Performance/Process Improvement (P.I.) Methodology.
· Can verbalize knowledge of hospital-wide Performance/Process Improvement activity.
· Offers suggestions for departmental and/or hospital-wide Performance/Process Improvement.
· Knowledge of and participation in the Performance/Process Improvement is a condition of employment
IV. Training and Experience:
Mandatory:
1. Registration as a pharmacy technician with the California State Board of Pharmacy.
Preferred:
1. 1 year hospital Pharmacy Technician experience
V. Physical Requirements:
1. Standing and walking 80% of time; sitting 20% of time.
2. Lifting and carrying of supplies up to 24 pounds.
3. Good hand-eye coordination and dexterity necessary for typing and computer order entry.
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