Description
Job Posting Details
Payroll Title: Library Assistant 4
Job Code: 006759
Job Open Date: 6/5/24
Application Review Begins: 6/21/24; open until filled
Department Code (Name): LIBR (Library)
Percentage of Time: 100%
Union Code (Name): CX (Clerical)
Employee Class (Appointment Type): Career
FLSA Status: Non-Exempt
Classified Indicator Description (Personnel Program): PSS
Salary Grade: STEPS
Hiring/Budgeted Hourly Range: $27.88 - $29.89/hr.
Full Hourly Range: Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full hourly range for this position is $27.88 - $41.19/hr. The budgeted hourly range that the University reasonably expects to pay for this position is $27.88 - $29.89/hr.
Work Location: Library - 1575
Working Days and Hours: Monday-Friday, 10am - 7pm
Benefits Eligibility: Full Benefits
Special Instructions
For full consideration, please include a resume and a cover letter as part of your application.
Department Marketing Statement
UCSB Library empowers researchers and students to create and adapt knowledge for the benefit of society. Situated at the interdisciplinary crossroads of campus, the Library embodies scholarship and advances UCSB as a world-class research and learning institution. With a staff of 240 employees and student workers, the Library manages more than 3.6 million unique print and digital resources, including world-renowned special research collections, and provides a wide range of innovative research, teaching and learning services to more than 2 1/2 million physical and virtual visitors per year.
Benefits of Belonging
Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC and why You Belong at UC.
Brief Summary of Job Duties
Under the general direction of the Makerspace Manager, the Makerspace Assistant plays a crucial role in the day-to-day operations of the UCSB Makerspace, located inside the UCSB Library. The Makerspace is a new program that provides UCSB students, faculty, and staff with access to high-quality fabrication tools, in depth instruction, and peer support on rapid prototyping and iterative design processes. This position holds primary responsibility for the supervision of student assistants who staff the Makerspace during all hours of operations, ensuring a high level of customer service. The Makerspace Assistant develops training materials and leads workshops for novice and experienced users interested in making. The Makerspace Assistant maintains a safe, organized, and welcoming space, and proactively tracks and orders supplies. The Assistant will help in the evaluation and evolving development of the Makerspace for the UCSB community.
Required Qualifications
- Bachelor's Degree or equivalent experience and/or training.
- 1-3 years of experience in customer service and/or office administration.
- Good verbal and written communication skills.
- High degree of computer literacy and comfort in the digital environment.
Preferred Qualifications
- Bachelor's Degree in engineering, science, art/design, computer science, technology, or a related field.
- Working within a Makerspace or similar environment.
Special Conditions of Employment
- Satisfactory conviction history background check
- UCSB is a Tobacco-Free environment
Job Functions and Percentages of Time:
Student Workforce Supervision (40%) - Manage the direct supervision, hiring, training, discipline, and evaluation of a team of approximately 10 student assistants. Conduct initial orientation, onboarding, and arrange for training of all student workers. Assign projects and tasks to help student assistants continually develop relevant skills. Coordinate scheduling to ensure service coverage during all hours of operation, including nights and weekends. Verify, correct, and approve bi-weekly electronic time cards through Kronos Workforce Management System. Provide quality control of customer service operations.
Training and Documentation (20%) - Develop working knowledge of Makerspace equipment, including 3D printers, laser cutter, sewing machines, electronics, and other crafting tools. Assist Makerspace Manager to develop programming in the form of events, workshops, and trainings; lead workshop sessions; train student assistants to lead workshops. Train student workers on how to assist users; document frequently asked questions with guidelines for how to troubleshoot issues or requests; consult with users in the event of more advanced requests that cannot be resolved by student assistants. Create training materials and documentation for Makerspace users in various formats, including service procedures, equipment training, safety protocols, and best practices. Utilize a wide range of technologies to create and distribute training materials in the Makerspace course in the Canvas learning management system and other platforms. Includes workshop lesson plans, presentation slides, and physical artifacts that demonstrate the capabilities of our equipment.
Managing Space, equipment, and supplies (15%) - Purchase and inventory consumables and other Makerspace supplies through the Gateway procurement system to ensure continuity in our available supplies; ensure that all items are received in a timely and working condition. Maintain the overall wellbeing of the space, troubleshoot equipment errors, or contact vendors for in-depth maintenance as needed. Submit tickets and report issues with the respective campus groups including Letters and Science IT, Library HR, or Library Building Operations. Responsible for updating and maintaining Makerspace forms, signs, and handouts. Make suggestions for storage, organization, and future equipment needs.
Marketing and Outreach (15%) - Assist in creating content for Makerspace marketing, including written material and photos for our e-newsletter. Collaborate with Library communications team to utilize the website, social media, and other communications platforms to promote the space and services to diverse members of the university community.
Safety and Administration (10%) - Support the Makerspace Manager with administrative tasks, including conducting online research, contacting vendors and other partners, drafting documents and reports, and taking meeting minutes. Act as Department Safety Representative; during evacuations of the Library, supervise Makerspace student employees at the evacuation point until it is safe to re-enter the building. Ensure the compliance of all users and student assistants with Makerspace safety policies
UC Vaccination Programs Policy – With Interim Revisions
As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs – With Interim Revisions.
As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.
For more information:
UC Santa Barbara COVID-19 Information
University of California Policy on Vaccinations – With Interim Amendments
* Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.
Equal Opportunity/Affirmative Action Statement
UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For more information:
University of California's Affirmative Action Policy
University of California's Anti-Discrimination Policy
Reasonable Accommodations
The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy Notification Statement and Notice of Availability of the UCSB Annual Security Report Disclosures
Application Status
If you would like to check the status of your application, please log into the Candidate Gateway where you applied and click on 'my activities'.
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