Enterprise Resource Planning Trainer 3 Job Listing at University of California in Davis, CA (Job ID 69367)

Description

Job Description

Position Summary:

Under general supervision of the Project Manager, the ERP Trainer acts as an experienced professional who puts theory into practice to provide education and training programs to support new UCANR IT systems and processes. The incumbent will identify training needs, develop new training programs of diverse scope, and deliver a variety of training programs and materials to staff and academic employees focusing on administrative employees using a blending of multiple delivery channels like online, classroom, webinar, videos, etc. across variety of modules. 

Uses skills as a seasoned, experienced training and development professional to resolve a wide range of training issues and needs assessments. Develops new training programs and works on complex training courses of diverse scope. Demonstrates good judgment in selecting methods and techniques for delivering training and development programs.

This position is a contract appointment that is 100% fixed and ends 2 years from date of hire with the possibility of extension if funding permits. 

The home department for this position is IT Services. While this position normally is based at 2801 Second Street, Davis, CA, this position is eligible for hybrid flexible work arrangements, for applicants living in the State of California, at this time. Please note that hybrid flexible work arrangements are subject to change by the University. 

Pay Scale: $64,300/year to $89,300/year

Job Posting Close Date: 
This job is open until filled. The first application review date will be 6/5/2024.

Key Responsibilities:

35%

Acting as the IT Training Lead for UC ANR, responsible for identification and assessment of the training needs for IT systems by working with local functional and technical stakeholders, vendors, and others as needed. Applies professional training and development skills to resolve and address a wide range of training issues and needs assessments. Demonstrates good judgment in selecting methods and techniques for delivering training and development programs.  Evaluates systematic functional and technical issues to ensure that training is addressing issues and improving the user experience.

10%

Provides support to improve teaching and learning outcomes.

40%

Designs complex training programs to address issues of diverse scope, aligned with organization strategies. Develops written and online content in response to revised or new business and technical process using tools like Adobe, PowerPoint, Articulate, etc. Develops individualized and group training programs using various applications to deliver training through mediums like manuals, quick reference guides, online training, videos, etc. to address specific business training needs. Maintains and enhances existing collateral to facilitate strategic training based on the UC ANR organizational goals. 

• Receives general instructions on new training program assignments, projects and initiatives.
• Conducts needs analysis and evaluates effectiveness of training programs.
• Works in a collaborative manner with others in a diverse environment and at all levels in the organization to prioritize work assignments, conduct analysis and develop recommendations.
• May assume responsibility for specific training programs and initiatives.
• Applies project and program management practices.
• Applies workplace learning and performance strategies for training solutions.
• Functions as IT expert on instruction design.
• Uses leadership development skillset and technical expertise related to learning management systems, multimedia design, assessment systems, communications tools, streaming media platforms, and multimedia creative applications to meet unique, highly complex requirements related to online course design and development.

15%

Identifies stakeholders and participants, secures physical and virtual spaces, provides communications and calendars training sessions in support of training delivery. Delivers a variety of complex training programs and materials to staff and academic employees using a blending of multiple delivery channels like online, classroom, webinars, videos, website updates, etc. Ensures a library of on demand material is available for training on recurring activities like onboarding new employees and managers, participating in Open Enrollment periods, etc.

• May consult with instructors to determine methods for delivery of course content and effective use of technology.
• Maintains an awareness of training trends, developments and best practices of other locations of the University of California, and similar institutions nationwide.

Requirements:

• Bachelor's degree in related area and/or equivalent experience / training.
• Knowledge of Instructional Design Tools (ex. Articulate and Captivate)
• Thorough knowledge of training and development, performance management and workplace learning. Ability to apply knowledge to achieve successful organizational outcomes.
• Strong skills in planning, resourcing and monitoring effective delivery of training.
• Strong skills to conduct needs assessment and development of new training courses to meet organizational needs.
• Thorough knowledge of delivering training programs and thorough knowledge of other areas of higher education and IT.
• Strong analytical, verbal, written and interpersonal communication skills and strong presentation skills.
• Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.
• Solid knowledge of course development software and at least one Learning Management System
• Demonstrated ability to work successfully within a highly collaborative environment and able to learning business specific based on system changes
• Knowledge of e-learning strategies including but not limited to courses (e.g., processes and technologies)

Preferred Skills:

• Experience in working with faculty and administration in the development of training curricula in a higher education setting. 
• Experience in developing critical metrics that measure training effectiveness across diverse audiences. 
• Thorough knowledge of functional area and understands how work may impact other areas.
• Knowledge of organization policies and procedures, including policies that impact online course development.
• Knowledge of instructional design principles and learning strategies (e.g., ADDIE), including needs analysis, backwards design, learning outcomes and assessment design, and instructional approaches including lecture, discussion, activities, projects, etc.

Special Conditions of Employment:

• Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies.
• The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities.
• As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited.

The University of California Agriculture and Natural Resources (UC ANR) brings the power of University of California research and education to all 58 California counties. Through research and extension in agriculture, natural resources, economic growth, nutrition, and youth development, we work to improve the life of every Californian.

Collaborating to solve problems.

Connecting to serve communities.

For over 100 years, our advisors, specialists, faculty and staff have been committed to connecting Californians to their land grant university. We are highly collaborative and mission-driven to promote the health and well-being of people and places across the state. We are also trusted partners with hundreds of community organizations in addressing California's most pressing challenges.

UC ANR is committed to attracting and retaining a diverse workforce and will honor your experiences, perspectives and unique identity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ+ community members, and others who demonstrate the ability to help us create and maintain working and learning environments that are inclusive, equitable and welcoming.

This position will promote, in all ways consistent with the other responsibilities of the position, accomplishment of the Affirmative Action goals established by the Division.  

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age or protected veteran status. If you have questions, please email the Human Resources Department.

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time.  Federal, state, or local public health directives may impose additional requirements.

Internal Candidates: Review the job posting and click the internal applicant link to apply. Use the same credentials used to login to UCPath to access the internal UC ANR job postings in order to apply.

Employment applications must be submitted online through our careers site.  Please note, we do not accept resumes or applications by email or on paper.

External Candidates:  You must register to apply for a job or create a job search agent profile. Review the job posting and click the external applicant link to apply. Click the 'Register Here' link and follow the steps to create the account. The system will not prompt you to register until you try to apply for a job online.

Employment applications must be submitted online through our careers site.  Please note, we do not accept resumes or applications by email or on paper.