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Company: UAMS
Location: Little Rock, AR
Career Level: Mid-Senior Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 


Closing Date:

05/07/2025
Type of Position: Professional Staff - Fiscal Affairs
Job Type: Regular
Work Shift: Day Shift (United States of America)

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.


Department: CASL CA NLR Clinical Administration


Department's Website:


Summary of Job Duties: The Assistant Clinical Services Manager (ACSM) is responsible for managing nursing personnel, administering patient services, serving as a nurse, acting as liaison between physicians and nurses, and serving on various committees. Provides guidance and direction to nurses and coworkers to ensure smooth processes, quality, and excellent customer service. The duties of the ACSM contribute to the effort to further the mission of UAMS: To improve the health and health care of Arkansans.
Qualifications:

Minimum Qualifications:

  • Diploma of Nursing, Associate Degree in Nursing, or Bachelor of Science in Nursing, (BSN)
  •  Minimum 3 years of clinical nursing experience; 1 year demonstrated leadership (formal/informal)
  • Specialty certification achieved within 2 years of hire. Current Registered Nurse License in the State of Arkansas.  Current BLS certification or must obtain within the first 30 days of employment.

Preferred Qualifications:

  • Three or more years of clinical experience in the field of Oncology with experience in supervisory capacity.


Additional Information:

Additional Information:

All UAMS employees will treat others with Dignity and Respect.  We communicate and share complete and unbiased information, assuring our colleagues receive timely, complete, and accurate information in order make informed decisions.  We participate in institutional initiatives and encourage the participation of others.  We collaborate in policy and program development, implementation, and evaluation using best practices in delivering quality service. All duties will be performed in accordance with the UAMS Core Concepts of Patient and Family Centered Care set forth by UAMS.  These core concepts allow for an approach to health care that shapes policies, programs, facility design and staff day-to-day interactions. It leads to better health outcomes and wiser allocation of resources, and greater patient and family satisfaction.  The core concepts of patient and family centered care consist of Dignity & Respect, Information Sharing, Participation, and Collaboration.  


Performs a variety of routine work within established policies and procedures, and receives detailed instructions on new projects and assignments.

Circle of Excellence--We Create Comfort, Hope and Healing for our Patients and Families. The Circle of Excellence consists of behavior and service standards which demonstrate the culture and policies and procedures of UAMS and the Clinical Programs Division.  The service standards are: Safety 20%, Respect 20%, Excellence 20%, Image 20%, and Efficiency 20%. The behavior standards consist of:  our environment, attitude, ethics, communication, teamwork, appearance, and quality.  These are all attributes which are essential in providing the patient care and support in achieving the overall mission of the organization.    A full description of COE can be found at http://intranet.uams.edu/coe/standards.asp (click here for review).

This is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. 

Managerial/Leadership Under the direction of the Clinical Services Manager (CSM) the Assistant CSM models integrity and ethical practice. Instrumental in cultivating a positive team approach.  Inspires a shared strategic vision and purpose.  Manages service specific nursing staff on a daily basis, including scheduling, duty assignments, disciplinary actions, and ongoing and annual evaluations.  Is responsible for maintaining productivity standards and managing within defined budget. Maintains good human relations by interacting appropriately and professionally during conflict or stressful situations in a manner that facilitates constructive resolutions.  Participates in selection, interviewing, hiring and orientation of new nursing staff (licensed and unlicensed).  Ensures that staff understand hospital wide policies and procedures, safety and disaster plans and respond to them appropriately.  Serves as a mentor and encourages individual growth for all direct reports. Coaches staff and holds them accountable to effective prioritization of duties, management of time, critical decision-making, scope of practice, role fulfillment and appropriate documentation. Maintains up-to-date knowledge of front line processes. Is operationally responsible and must be accessible for 24x7 services by the team they supervise. The ACSM actively partners with physicians to ensure effective onboarding of new providers, achievement of quality and productivity metrics as defined by patient care services and specific specialty service line. Integral player in value analysis efforts and accountable for equipment/supply/resource stewardship for their service.

Staff Schedules: The ACSM will have access and a working knowledge of the scheduling system and will review schedules and provide operation oversight for staffing coverage routinely.

Employee Performance Improvement/Disciplinary Actions: ACSMs are responsible for managing personnel/performance issues for those they supervise. Disciplinary actions should be initiated and carried out by the ACSM with active involvement of Human Resources and support and oversight of the CSM.

Employee Development and Appraisals: ACSMs will be responsible to complete annual performance evaluations for their direct reports as identified by the CSM. These must be completed within 60 days of their due date. The ACSM encourages/supports professional development, clinical ladder advancement, specialty certification, professional organization membership and achievement of employee's professional goals.

Hiring Process: The CSM will be responsible for managing the hiring process. ACSM will be involved in interviewing and candidate selection of new employees.

Clinical Practice and Policy Adherence: ACSMs will serve as a content expert for clinical practice and super-user for EHR , supply and  equipment needs in their service. . ACSMs will hold staff accountable to polices outlined at the departmental and institutional levels as well as nursing practice mandated by the Arkansas State Board of Nursing.

Regulatory Compliance: ACSMs will ensure their clinical environments meet regulatory standards by conducting environmental rounds to ensure compliance by organizational standards. In addition, regular observation of staff adherence to regulatory requirements is expected and achieved through audit processes.

Audits and Observations: ACSMs will conduct quality/competency/performance audits as directed by CSM. Incident Report submissions should be reviewed and addressed by ACSM, CSM and APP-review to be delegated by CSM. 

Quality, Safety, Productivity and Efficiency: ACSMs will be accountable for quality, safety and productivity metrics for their specialty service.

Value Analysis: ACSMs will actively participate in product review, approval and integration into clinical practice through participation in unit specific VAT Committee. 
Process Improvement: Leads process improvement initiatives and problem solving for their specialty..  Participates in benchmarking to ensure that the assigned staff meet departmental goals.  Creates and monitors work productivity throughout assigned areas. Seeks ways to improve efficiency in productivity and work processes. Ensures patient care and safety is priority.  

Other duties may be assigned to this position.  

Customer Service:  Interacts with various departments as well as external vendors in a professional and collegial manner. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assist internal and external stakeholders as needed with exceptional customer service.

Machines or equipment used regularly in your work.  Give percent of time spent in operation of each. 
List machines or equipment used regularly by the person in this position and the percent of time they use the equipment.      

100%Medical Equipment
60%    Computer
20%    Telephone
20%    Printer/Copier/Scanner


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

Resume


Optional Documents:


Special Instructions to Applicants:


Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Sex Offender Registry, Substance Abuse Testing


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity: Hearing
Frequent Physical Activity: Crouching, Feeling, Grasping, Kneeling, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Repetitive Motion, Sharps, Sitting, Standing, Stooping, Talking, Walking
Occasional Physical Activity: Balancing, Crawling, Driving
Benefits Eligible: Yes


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