Description
Transwestern Real Estate Services adds value for investors, owners and occupiers of all commercial property types through comprehensive solutions grounded in sound market intelligence. Part of the Transwestern companies, the firm applies a consultative approach to Agency Leasing, Asset Services, Tenant Advisory + Workplace Solutions, Capital Markets and Research & Investment Analytics.
Our firm's award-winning culture and reputation for exceptional service are built on a common purpose – Empowering Good People to do Extraordinary Things Together. This unique approach, reinforced by the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence, create value for our team members and clients every day.
The Assistant Property Manager is responsible for assisting the Property Manager with managing a property (or group of properties) and fulfilling the manager's obligations under the property's management agreement. The Assistant Property Manager will support the property manager with the budget development, preparation of monthly operating reports and client deliverables, tenant billings, collection of rent, processing of property payables, lease abstracting and administration.
It is also the responsibility of the Assistant Property Manager not only to exhibit legendary customer service when communicating with tenants, prospective tenants, owners, and vendors but also to focus on productivity and results.
ESSENTIAL JOB FUNCTIONS
Assist with the activities associated with a property or group of properties.
Assist with all lease administration duties.
Supervise vendors (landscaping, janitorial, etc.) and maintenance staff.
Perform regular property inspections and complete inspection report. Recommends alterations, maintenance and reconditioning as necessary.
Assist Property Manager with the development and controlling of operating and capital budget.
Assist Property Manager in preparation of monthly reports for owners.
Work with the Property Manager to coordinate tenant improvement and capital projects.
Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensures services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the Property Manager based on legal agreements in effect and TW policies.
Initiate and execute day-to-day operational procedures.
Assist the Property Manager in order to initiate, contract, and administer all necessary services to maintain and enhance the value, operating efficiency, and physical appearance of the property.
Prepare all Service Agreement and Construction Agreement documents (including work authorizations, addendum's, amendments and contract approval forms).
Track and maintain Energy Star benchmarking data so information is current and accurate.
Conduct tenant training meetings to improve building efficiencies.
Maintain ongoing tenant contact/relations program to constantly assess needs and help assure the problems are being resolved and are to the satisfaction of the tenants and owners.
Resolve problems to the mutual benefit of the tenant and the owner.
Implement and monitor tenant needs assessments.
Administer all leases to assure compliance with provisions/agreement.
Determine and execute on timely basis escalations, reconciliations, and rent collections.
Maintain current certificates of insurance for all tenants; ensure coverage complies with lease requirements.
Show space to prospective tenants (requires real estate license where required by state).
Communicate clearly and on a timely basis with project accounting personnel using and/or providing the appropriate documentation.
Prepare monthly ownership reporting (including variance reports, executive summaries, aging reports, etc.).
Manage and coordinate day-to-day financial transactions including accounts receivables, accounts payable, collection of rents and charges.
Maintain compliance with all TW personnel policies and procedures.
Miscellaneous duties or projects as assigned by the property manager.
POSITION REQUIREMENTS
A bachelor's degree in Business Management, Finance, Accounting, or a Human Resource Management related discipline.
RPA designation in progress preferred.
Possess Real Estate License where required by state law.
A minimum 3 years of property management experience, preferably in commercial /Class A Office management.
Must have intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
Angus and accounting software such as MRI, Yard or CTI preferred proficiencies.
Ability to keep information strictly confidential.
Strong desire to succeed in an entrepreneurial environment.
Must be able to handle multiple projects, changing priorities and a continually heavy workload.
Exceptional oral and written communication skills.
Strong customer service orientation.
WORK SHIFT
LOCATION
Houston, TXWe Are Transwestern!
Transwestern's Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace diversity, equity and inclusion — not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone. Transwestern offers an exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(K) plan. Transwestern is an Equal Opportunity Employer.
Third Party Agencies/Vendors!
Transwestern recognizes the valued service provided by its recruitment agencies and as such have a Preferred Supplier List, which whom terms of business have been agreed. Only suppliers who have signed these terms can engage with Transwestern and its Family of Companies. If you are interested in becoming a Preferred Supplier vendor, we invite you to email us only at recruittw@transwestern.com. Please provide relevant information about your agency, and our dedicated team will carefully review and approve your submission. We will reach out if we find that there is a potential match and interest in adding your agency to our preapproved recruiting vendors list. Agreements obtained outside of this formal process will not be recognized and will be deemed invalid. We appreciate your understanding and cooperation in adhering to this established procedure. Thank you in advance.
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