Online Sales Representative- Tom Wood Direct Job Listing at Tom Wood Automotive in Indianapolis, IN (Job ID 1877)

Description

Tom Wood Direct, our newest, revolutionary, all-online car buying platform is actively searching for a motivated and tech-savvy Online Sales Representative to join our pioneering team. As we build out this innovative approach, we are committed to providing exceptional customer service and a seamless digital car-buying experience for our customers across all our Tom Wood dealerships. 

When you step into this role, you will become a strategic partner in the development and execution of our online sales platform. This position is perfect for someone who is excited about and thrives in a startup environment, enjoys taking ownership and pride in building processes from the ground up, and is excited about welcoming and developing new team members as our business grows. You will have the opportunity to grow and learn to be a jack of all trades as it relates to the behind-the-scenes aspects of car sales, and gaining experience in key positions for Tom Wood Direct. The ideal candidate will be instrumental in shaping the future of our online sales strategy and ensuring a positive and efficient online car buying experience for our customers 

Position Information:        Hours- 9:00 AM to 6:00 PM - Will include Saturdays                           Pay-  $50,000 PLUS per year  

RESPONSIBILITIES: 

• Respond promptly to internet leads, emails, and online inquiries through various platforms (website, social media, third-party automotive sites).
• Engage with potential customers to understand their needs and preferences, providing accurate information about vehicles, features, pricing, and financing options.
• Schedule virtual appointments for customers for consultations, virtual tours, and finalizing purchases.
• Maintain a comprehensive understanding of the dealership's inventory, including new and pre-owned vehicles.
• Utilize CRM software to track and follow up on leads, ensuring consistent and professional communication.
• Develop and implement strategies to increase online sales and customer engagement.
• Collaborate with the development team to optimize the online sales platform, providing feedback and suggestions for improvement.
• Assist in creating and managing online marketing campaigns and promotions.
• Train and mentor new associates as the online sales team expands.
• Ensure a high level of customer satisfaction and build lasting relationships with customers.
• Stay updated on industry trends, new vehicle models, and competitive offers to provide knowledgeable advice to customers.

QUALIFICATIONS: 

• Entrepreneurial mindset with a passion for building and innovating.
• Experience in automotive sales, internet sales, or a related field preferred.
• Strong understanding of digital sales platforms and online marketing techniques.
• Proficient in using CRM systems and other sales-related software.
• Entrepreneurial mindset with a passion for building and innovating.
• Strong organizational skills with attention to detail.
• Customer-focused attitude with a commitment to providing outstanding service.
• Ability to handle multiple tasks and prioritize effectively.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team
• Valid driver's license with a clean driving record –Required

BENEFITS 

• PTO & Vacation
• Paid Holidays
• Medical
• Dental
• Vision
• 401k with Company Match
• Life
• Disability
• Training
• Tuition Reimbursement
• Service Awards
• Career Advancement

ABOUT TOM WOOD GROUP 

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand.  

Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity 

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.