Program and Operations Lead Job Listing at Tetra Tech in Brisbane, QLD (Job ID 49768)

Description

Location: Ideally Brisbane, but flexible for anywhere in Australia | Full-time |2 year fixed term contract
Must have valid work rights in Australia

• Drive excellence in program delivery, financial oversight and operational systems.
• Fulltime, 2 year fixed term contract
• Ideally Brisbane based with hybrid working, flexible for remote based in Australia for right candidate

Contribute to a world where people, communities and the planet thrive.

Tetra Tech International Development is a leading development consulting firm working with government, businesses, and NGOs to solve complex development challenges in the Indo-Pacific region. For more information please visit our website 

The opportunity

The Humanitarian Logistics Capability (HLC), is a cornerstone of Australia's rapid and coordinated humanitarian action across the Indo-Pacific. As the Program and Operations Lead, you will play a key leadership role in ensuring the smooth, compliant, and high-performing delivery of HLC's operations.

You will oversee program management systems, financial and contract oversight, HR and office operations, and risk and safeguarding frameworks. Working closely with DFAT, Tetra Tech corporate teams, and humanitarian partners, you will ensure that HLC's operations are disciplined, adaptive, and aligned with Australia's development priorities.

This is a unique opportunity to lead and shape the operational backbone of a program that delivers life-saving humanitarian support across the region.

The Program: Humanitarian Logistics Capability

The Australian Department of Foreign Affairs and Trade (DFAT) Humanitarian Logistics Capability (HLC) facilitates the timely, effective, and flexible delivery of the Australian Government's humanitarian assistance and emergency relief program around the world, providing high quality, multifaceted, flexible and responsive project management and humanitarian supply chain solutions in support of Australia's Humanitarian Emergency Relief activities.

The goal of HLC is to facilitate humanitarian action that saves lives, alleviates suffering, and enhances human dignity during and in the aftermath of conflict, disasters, and other humanitarian crises. The HLC warehouse in Brisbane maintains the largest stockpile of prepositioned humanitarian emergency relief supplies within the Southern Hemisphere, with the capacity to respond to three simultaneous crises and can support at least 11,500 families – or 57,500 people.

The HLC maintains core capabilities to perform critical tasks across six functional areas: Logistics Planning and Coordination; Procurement; Warehousing; Shipping and Transport; Deployment Support and Technical Assistance and Program Management and integrates cross-cutting, thematic priorities of Gender Equality, Disability and Social Inclusion (GEDSI), Greening, Localisation, Innovation, Partnerships and Indigenous engagement into all operations and activities

Tetra Tech International Development, as the Implementing Contractor for the HLC, will work closely with DFAT, other Commonwealth response capabilities, international organisations and humanitarian partners to implement HLC operations and activities across all aspects of program management and delivery.

Your Role:

• Lead the integration and delivery of program operations, including scheduling, reporting, budgeting, and compliance.
• Oversee financial performance and resource management, ensuring value for money and strong financial controls.
• Manage procurement and contract processes in line with Commonwealth Procurement Rules.
• Supervise HR planning, performance management, and office administration.
• Ensure workplace health, safety, and security systems are in place and effective.
• Lead risk management and safeguarding efforts, including maintaining the HLC Risk Register.
• Foster a collaborative, high-performance team culture across all operational functions.

About You:

You are a seasoned operations and program leader with a strong track record in managing complex development or humanitarian programs, or similar. You bring a systems mindset, a commitment to excellence, and a collaborative leadership style that empowers teams and builds trust.

You will possess:

• Significant experience managing program operations, financial systems, and donor compliance (DFAT experience preferred).
• Strong leadership and team management skills, including HR and performance oversight.
• Demonstrated experience in procurement, contract management, and office administration.
• Knowledge of DFAT's policies on safeguarding, gender equality, disability inclusion, and risk management.
• Excellent communication, coordination, and stakeholder engagement skills.
• A high degree of cultural sensitivity and cross-cultural competence, especially in the Indo-Pacific.

For a complete position description, please click here.

Have questions or want to know more about the role, please contact:

Katie Wilde

Associate Director, Talent Acquisition

Email: idev.hrservices@tetratech.com

Telephone: +61 3 9290 7060

How to Apply

If we have sparked your interest and you meet the requirements of the role, click the "Apply for Job" button and submit your application before the closing date — we'd love to have you join our team supporting our humanitarian logistics operations.

Your completed application will include:

• Resume
• Cover letter (not exceeding two pages), outlining your suitability for the position by demonstrating how your experience, knowledge, skills, and personal attributes align with the selection criteria.

Applications for this position close 11:59pm AEST Sunday 22 June 2025

Tetra Tech has a zero-tolerance approach to sexual exploitation, abuse and harassment (‘SEAH'), child abuse and exploitation, modern slavery and safeguarding related retaliation, and this zero-tolerance extends to inaction. Tetra Tech is committed to being a child safe organisation, and to promoting a culture that supports gender equality, and addresses the gendered drivers of violence against women and children. It is committed to fostering a culture where we prevent and respond decisively and appropriately to harm against people, and that all people are treated with dignity and respect, irrespective of country, project, or office where we work. This will require compliance with Tetra Tech's Safeguarding and other Codes of Conduct and our associated safeguarding policies (Child Protection and Child Safety, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH) policy and procedure, and Modern Slavery. Any successful applicants will be required to undertake satisfactory referee and criminal record checks prior to being appointed to any position.

Why Tetra Tech International Development?

As a leading development consulting firm, Tetra Tech International Development works with people and communities to solve some of the world's most complex challenges to achieve a positive impact.

Working at Tetra Tech International Development means working within a values-led organisation that invests in flexible work environments built on trust, safety and well-being. Through unified systems, flexible and supportive workplaces, we provide the foundations required for our team to enjoy the work they do and deliver value every day. Read more about our culture, purpose and values here.

Tetra Tech International Development is an equal-opportunity employer and has a genuine commitment to diversity and inclusion. We encourage people with disability; First Nations Peoples; and people of all cultures, genders, abilities and experiences to apply.

Should you require additional support with your application, please email IDEV.HRServices@tetratech.com  or phone (08) 8375 4400.

Position Type 

Project opportunity

Region

Australia and Indo-Pacific Teams and Clients

Sector

Logistics (International Development) 

Humanitarian Response (International Development)  

• Organization: 755 COZ