Description
Overview
BlueWater Federal is currently seeking an individual to fill the role of Customer Service Specialist in the Columbus, Ohio area.
Responsibilities
- Initial customer interactions and follow through of service orders
- Enter the service request details into DISA Storefront (DSF) to initiate a telecommunication request
- Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry
- Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear
Qualifications
- Associate's degree is preferred
- 2+ years of IT experience, preferably within telecom provisioning
- Must have an active Secret clearance or the ability to obtain one
BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.
Qualifications
- Associate's degree is preferred
- 2+ years of IT experience, preferably within telecom provisioning
- Must have an active Secret clearance or the ability to obtain one
BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.
Responsibilities
- Initial customer interactions and follow through of service orders
- Enter the service request details into DISA Storefront (DSF) to initiate a telecommunication request
- Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry
- Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear
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