Equipment Support II Job Listing at Sunstate Equipment Co. in Bradenton, FL (Job ID 7fedb102-d2f9-4e8a-96fe-0d6618a35754)

Description

Description: 

The Equipment Support II position prioritizes customer service and support, maintaining the yard's organization and ensuring equipment staging aligns with the branch standards. This position entails managing the flow of equipment in/out of the yard, assisting customers with loading/unloading equipment, fueling equipment, and assisting mechanics, drivers, or other personnel with various labor-based tasks.

Duties and Responsibilities:

• Greet and assist customers with their needs in the yard

• Prepare and stage equipment for deliveries

• Maintain flow of equipment in/out of yard

• Load and unload equipment for customers and assist drivers

• Hook up trailer and other towables to customer vehicles and ensure the load and trailer are secured

• Communicate timely via two-way radio with the front office and shop

• Instruct customers in the proper and safe use of equipment and demonstrate operation 

• Review rental contracts to ensure the right equipment is delivered to the customer 

• Fill out customer equipment pick up and return receipts 

• Notify Branch Manager or designee of damaged equipment 

• Maintain a neat and organized work area, which includes putting away of all tools, clearing of all benches, and sweeping or hosing out work area at end of each workday

• Maintain cleanliness and organization of the yard. This includes sweeping, picking up trash and other debris, organizing equipment lines and shelves, pulling weeds, and emptying trash cans. 

• Maintain a safe working environment by following all safety regulations and wearing personal protective equipment such as safety glasses, harness, and lanyard 

• Fuel equipment

• Check service and make minor repairs to some small equipment

• Regularly perform an inventory on equipment and its accessories 

• May deliver and pick up branch supplies as needed

• May deliver or pick-up equipment to or from job sites as needed, this may include exchanges of equipment

• May fill propane cylinders upon request

• May be scheduled and required to work extended hours and/or on-call/standby rotation.

• May perform other duties as assigned

Experience:

• Previous experience in customer service within the construction industry or related field preferred

Qualifications/Requirements: 

• Consistently adhere to all safety policies, procedures, and guidelines 

• Commitment to consistently demonstrate excellent customer relation skills to include positive interfacing and problem-solving 

• Effective communication skills to include active listening and assimilating information  

• Demonstrate organizational skills and effective time management

• Ability to focus on details and complete tasks with accuracy

• Ability to receive coaching and implement direction effectively 

• Ability to work under moderate supervision

• Ability to read, write, and speak English, bilingual is a plus

• Knowledge of construction rental equipment is a plus

• Full range of motion, agility, and strength to lift one's body into/out of large vehicles, trailers, equipment

• Capable of normally lifting 25 lbs., frequently lifting 50 lbs., and occasionally lifting 90 lbs. with the assistance of mechanical aid or lift assistance

• Minimum age of 21 years required to drive Company vehicles, requires a valid driver license and ability to maintain a good driving record qualifying to safely drive a Company vehicle for work purposes

• To drive a Company commercial motor vehicle, drivers must obtain and consistently maintain a DOT medical card

• Comply with regular and predictable attendance

• Must maintain a professional appearance

• May be subject to undergo additional background checks and drug and alcohol testing to gain access to restricted job sites

Working Conditions:  

WORK ENVIRONMENT: Work will be conducted primarily outdoors with required exposure to outside elements, in which some work areas may not be heated or air conditioned. Use of personal protective equipment (PPE), including but not limited to safety glasses, gloves, safety footwear, fall restraints, as per requirements.

PHYSICAL DEMANDS: Physically demanding; requires a significant degree of walking, lifting, stooping, crouching, bending, lowering, reaching, twisting, pulling, pushing, carting, standing for long periods of time, and transporting objects of various weights and dimensions. Requires full range of motion, agility, and strength to lift one's body into/out of large vehicles, trailers, equipment. Capable of normally lifting 25 lbs., frequently lifting 50 lbs., and occasionally lifting 90 lbs. with the assistance of mechanical aid or lift assistance.

HAZARDS: Awareness of the inherent risk and exposure of the job, working amongst large industrial equipment. There may be exposure to chemicals such as gasoline, diesel fuel, propane, and cleaning solvents.

*Each employee has a duty to be fully alert (unimpaired physically or mentally) and capable of regularly working safely.