The Stine family, including 3 generations of Stine family members, together with hundreds of associates, work side by side together toward providing the nation's best home improvement shopping experience and premier preferred workplace of its kind. Our retail and contractor supply locations provide thousands of quality products for new construction, remodeling, and industrial projects. Stine helps customers associates, and families build their dreams!
I. Job Summary
The Department Manager is in a position of Management with supervision over assigned Department(s) and associates in said area. More detailed information and knowledge about products is required. Merchandising, pricing, inventory control and housekeeping within the Department(s) are performed daily. The ability to interact with Assistant Store Manager, Store Manager, Corporate personnel, and vendors is a must. Must be able to analyze departmental financial and inventory levels as well as maintain customer service level.
II. Essential Duties and Responsibilities
A. Must be familiar and in compliance with Stine Policies and Procedures
B. Maintain departmental inventories at desired levels for maximum turnover and profitability.
C. Display or arrange for the display of merchandise sold in assigned department(s).
D. Place orders for merchandise in assigned department, using forms and procedures that conform to policy.
E. Suggest new merchandise lines, new sales techniques, etc., to the manager and/or buying office.
F. Make price changes, by hand or mechanically, on merchandise according to price change sheets, invoices, price books, etc.
G. Settle customer claims or handle customer complaints.
H. Restock merchandise displays as they are depleted by customer purchases.
I. Participate in sales activities within assigned department(s).
J. Handle special orders for non-stock items.
K. Relieve as cashier.
L. Recommend items and services within assigned department(s) to advertise and promote.
M. Relay communications to employees from the manager and vice versa.
N. Handle the training and development of sales personnel in assigned department(s).
O. Prepare sales floor and sales personnel for anticipated increase in sales and customer traffic as a result of advertising and promotional activities.
P. Make, or order the making of, various departmental signs, promotional banners, etc., as needed.
Q. Shop or arrange for shopping of major competitors.
R. Handle orders for seasonal merchandise.
S. Make periodic reports on sales, stock levels, etc., to the store manager or buying office.
T. Adjust or plan for the adjustment of inventory levels in assigned department(s) to conform to sales, promotions, and other peaks and valleys in merchandise demands.
U. Check inventory at beginning and ending of sales.
V. Conduct or participate in the conducting of sales and store meetings for employees.
W. Estimate prices on outside jobs such as kitchen remodeling, carpet laying, etc.
The above duties are not intended, nor should they be considered, a complete list of responsibilities. Times may arise when additional responsibilities are given by management as business necessitates.
A. Education: Basic education which includes ability to competently read and write.
B. Training and Experience: Some experience in selling/serving customers and home improvement knowledge is desirable, as well as limited typing and supervisory skills, but not required.
C. Job Knowledge: Should have general knowledge of the building and home improvement industry.
D. Physical Demands: Work requires some physical effort; involves standing, walking, and medium lifting. Works in and out of air-conditioned environments as well as non-A/C controlled environments. (Important: This job is classified in the physical demands section of the job description [Form IV-31] as constant medium work and occasional heavy work. )
Stine is an equal opportunity affirmative action employer and does not discriminate against associates or applicants because of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Apply on company website