Description
What you will do: As an employee-owner, you will report to the General Manager. As the Quality Manager you would lead our quality assurance and continuous improvement initiatives within a dynamic manufacturing environment. This role oversees the quality and warranty teams, ensuring that all products meet internal, customer, and regulatory standards. The Quality Manager will leverage data-driven decision-making to drive corrective actions, improve customer satisfaction, and lead the organization toward operational excellence.
Some Essential Duties:
- Lead and develop the Quality and Warranty teams, setting goals, providing training, and fostering a culture of continuous improvement.
- Oversee product quality control processes, ensuring all products meet specifications and regulatory requirements prior to shipment.
- Analyze nonconformance, warranty, customer complaint, and field failure data to identify trends and implement corrective/preventive actions.
- Conduct and manage internal audits, calibration programs, and measurement system analyses (MSA).
- Collaborate with engineering, operations, and production teams to resolve quality issues and enhance process capability.
- Coordinate and participate in customer audits, manage follow-up activities, and ensure timely resolution of findings.
- Lead root cause analysis initiatives for product and process issues.
- Lead the team that will develop and maintain documentation for the Quality Management System (QMS) in alignment with ISO standards.
- Monitor warranty claims and drive improvements that reduce failure rates and cost of poor quality.
- Report key quality metrics, performance trends, and customer satisfaction measures to leadership.
Qualifications: Five years' experience in quality, engineering, or warranty in a manufacturing facility. Degree in a qualified field preferrable. Experience supervising and leading teams. Familiarity with ISO 9001 and Automotive OE Requirements (AIAG-FMEA, PPAP, APQP, etc.) or similar quality system requirements.
What we do: We are an employee owned company that manufactures and remanufactures Air Compressors, Diesel & Gas Generators, Pumps, and IPUs. We are driven each day by our safety standards, quality product, employee morale, and customer satisfaction. We continue to push ourselves to be the number best remanufacturing option to our strategic partners.
Rewards for you:
- Exceptional health benefits
- Vacation & Holiday Pay
- 5% 401(k) Match
- 100% Employee Owned
- Training and Advancement Opportunities
- 100% Tuition Reimbursement
- Quarterly Bonus Program
- Outstanding Company Culture
How we do it: Through a culture of ownership! We're committed to creating a business of business-people through teaching Financial Literacy and playing The Great Game of Business. Our company is 100% Employee Owned and associates share in the wealth they help create.
SRC Industrial Corp, a subsidiary of SRC Holdings Corporation (SRC), is headquartered in Springfield, Missouri. SRC was founded in 1983 by Jack Stack, renowned author, lecturer, and CEO who created the business literacy and open book management program “The Great Game of Business”. Click here to find out more about The Great Game of Business
Location: 2801 N. Mulroy Rd, Springfield MO 65803
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