Description
Job Category: Intern Job Family: Student Intern Job Description:
The IT Plant Support Intern will provide technical support as directed by an IT Plant Systems Analyst or Manager, to all partners at our facility in Richland Center, Wisconsin on computing equipment, peripherals to allow partners to perform their functions more effectively, accurately and efficiently.
This is a paid internship that is 100% on-site at the Richland Center manufacturing facility.
What you'll do:
- Support and follow-up to partners with hardware, phone, or other identified IS support items or process issues.
- Identify and address trends in support issues and address root cause.
- Maintain communications with partners during the resolution process, taking ownership of partner request.
- Understand the needs and requirements of the customer.
- Learn to document, evaluate options, pros/cons and make recommendations.
- Assist with roll out of new processes, software, and/or hardware.
- Meet due date expectations.
- Be able to diagnose, repair, install and perform upgrades on all IS supported software and hardware according to SFI's standard operating procedures.
- Focus on proactive support.
- Provide for and participate in education, personal growth and cross-training opportunities.
What you will need to succeed:
- Must be a current student pursuing an Associate's or Bachelor's degree in IS, IT, or related field.
- Seeking Junior or Sophomore status (May 2026 Grads or Later)
- Able to work out of Shippensburg, PA Year- Round (15-20 hours/week during school and up to 40 hours/week during summer/winter breaks).
- Exposure to computer support of hardware.
- Strong oral and written communication skills.
- Ability to work successfully both independently and in teams.
- Excellent customer service skills.
- Strong initiative, high energy and results driven.
- Opportunity to complete real-world projects, participate in team meetings and contribute your ideas
- Exposure to different areas of the business around the world
- Internship program that includes engaging events and opportunities to build relationships at all levels
- Relocation assistance (for eligible internships)
- Rewards program for referring others
- Eight free counseling sessions through our Employee Assistance Program
- Company-provided retirement contributions per year through our 401(k) plan and Employee Stock Ownership Plan
- Volunteer opportunities to give back to the community
- Discounts on our products and more
For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.
Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.
An Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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