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Company: SAIC
Location: Springfield, VA
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

Description

SAIC has an opportunity for a technical Program Manager to overseas Tier 2 Operations for the Department of State's Diplomatic Technology (DT) Bureau's global IT infrastructure. The technical manager will be responsible for supervising a team of SAIC and subcontractor resources.  The lead shall be responsible for the technical oversight and resource/project management expertise to drive IT projects and operational activities. The lead shall be responsible for managing program costs and schedules and ensuring contract compliance. The manager shall be capable of integrating the planning and leading of deployments and operations tasks for the DT bureau.  The lead shall be able to communicate and coordinate all relevant work products/deliverable to the Government customer and SAIC Senior Management. The manager shall be capable of evaluating performance results, performing risk assessments, and recommending changes impacting the team.

Anticipated start date of June 2nd.

Description of Duties: 

  • Provide technical oversight of all Tier 2 operational activities/projects.
  • Perform as the primary customer interface for technical and business matters, information sharing, and basic problem resolution
  • Coordinates with contract team to ensure customer requirements are met
  • Provide budget and schedule management support, expertise, and guidance to Government customer and contractor supervisors
  • Takes lead with all logistics surrounding customer engagements including coordinating, leading and documenting meetings; additionally track after action items
  • Escalate issues, risks, and concerns if any task may not meet agreed upon schedule
  • Track and report on task completion to GITM Government Program Management
  • Manage risk, customer relationships, and program staffing
  • Ensure compliance with quality standards and escalate challenges to leadership
  • Support business development and program staff management

Qualifications

Required Education & Experience: 

  • Bachelors and ten (10) years or more of related experience; Masters and eight (8); Additional experience may be accepted in lieu of degree.
  • Experience working with data center solutions; hybrid on-prem/cloud environments preferred.
  • Experience working with virtualization and automation technologies.
  • Experience working with storage/backup solutions.
  • Experience managing mixed team including direct labor, subcontractors and suppliers.
  • Ability to conduct management and contract discussions.
  • Use standard, well-defined processes, procedures, techniques, or tools.
  • Ability to escalate program issues to senior management for assistance.
  • Provide input to corporate activities including performance reviews, compensation-related actions, and staffing and hiring recommendations. Raise personnel issues to appropriate internal support elements.
  • Ability to act independently while routinely being reviewed for soundness of judgment and overall quality and content.
  • Excellent oral and written communication skills.
  • Self-motivation, professional demeanor and accountability.

Required Clearance:

  • US Citizenship.
  • Active Secret clearance with the ability to obtain Top Secret clearance.

 Desired Experience/Skills/Attributes:

  • ITIL Foundations Certification
  • PMP Certification

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


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