Description
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Job Description :
We are immediately hiring a Customer Service Representative in Naperville, IL for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
- Pay Type: Hourly paid weekly
- Hourly: $17.00 to $19.00 per hour
- Schedule: Monday through Friday from 8:00 am until 4:30 pm. Additional days and hours as needed to support business needs.
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Summary
Under supervision from a supervisor or manager , the Administrative Customer Coordinator I provides clerical support as it pertains to the warehouse, transportation, inventory, or general offices.
Essential Functions
- Interacts with customer and contractors - answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims.
- Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork.
- Processes returns in Warehouse Management System (WMS) and maintains paperwork.
- Performs admin tasks for area or shift. Maintains filing systems and documents per Standard Operating Procedure (SOP).
- Pallet management - orders CHEP and white wood pallets for the site, reconciliation of pallet count, research into large pallet system variances.
- Using the location's WMS System, updates area or shift metrics as needed.
Additional Responsibilities
- Performs other duties as assigned. Work overtime as needed
Skills and Abilities
- Has the ability to make quick, reliable decisions that represent both the customer and Ryder.
- Strong verbal and written communication skills.
- Excellent organizational skills.
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
- Ability to work independently and as a member of a team.
- Flexibility to operate and self-driven to excel in a fast-paced environment.
- Capable of multi-tasking, highly organized, with excellent time management skills.
- Detail oriented with excellent follow-up practices.
Qualifications
- H.S. diploma/GED required
- Two (2) years or more as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendors and customers preferred
- Two (2) years or more operating forklift equipment preferred
- Equipment certification may be required
DOT Regulated: No
Travel: None
Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics
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