Description
BREAK GROUND ON A REWARDING CAREER WITH US!
At MDC Holdings, Inc./Richmond American Homes, we encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. We're proud to be one of the most established builders in the industry, with 45 years of experience and 240,000 homes to our credit.
Position Summary
We are seeking a Loan Processing Manager to join our HomeAmerican Mortgage (HMC) team. In this role you will supervise and monitor loan processing staff with the objective of maintaining regulatory compliance, providing excellent customer service and meeting all volume and delivery goals; provide new hire and on-going training; ensure timely quality service to internal and external customers and that expected closing dates are routinely met; monitor workload to ensure that corporate productivity and manufacturing quality standards are achieved.
Responsibilities
- Interview, train, motivate, evaluate and direct loan processing staff in accordance with corporate policies and procedures and in compliance with any and all applicable lending rules and regulations.
- Review and approve weekly time sheets.
- Document and counsel employees regarding performance issues.
- Attend weekly pending settlement calls and act as a liaison between HMC's Loan Processing staff and our homebuilder affiliate.
- Oversee all loan processing activities pertaining to loan submission, approvals and delivering complete files to Loan Closing department.
- Develop and maintain metrics that report on individual and branch level productivity, manufacturing quality and customer service.
- Assist in resolving issues with files as they arise.
- Impart issue resolution knowledge to Loan Processors.
- Assist with overflow loan processing as needed.
- Review appraisal and other invoices received for payment by HMC.
- Ensure that these invoices are submitted to Accounts payable on a timely basis.
- Other duties as assigned by Manager.
- This position will supervise 10-12 employees and will help direct and coordinate business partners.
Requirements
- High school diploma or equivalent work experience.
- Minimum 5-year mortgage loan processing, supervisory experience preferred.
- Excellent organizational skills required. Technical knowledge regarding FHA, VA, Conventional Underwriting requirements.
- Ability to work independently with minimal supervision.
Benefits & Perks!
While we value hard work, we also recognize the importance of having fun! Our employees enjoy a collaborative environment where they can freely bounce ideas off one another and participate in exciting teambuilding activities and outings, like trips to the ballpark, holiday celebrations, regular office socials and much more.
- Positive, collaborative team culture
- Competitive compensation structure
- Comprehensive benefits package includes: Medical, Dental, Vision, HSA/FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP
- Time Off benefits include: Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, and Military leave
- Discounted pet insurance
- Home purchase discounts & more!
*All benefits are subject to qualification and hire dates. Not all benefits apply to commissioned sales people.
Compensation
- Base Salary: $80,000-$90,000
- FLSA Status: Exempt
- Bonus Type: Year-end Discretionary
If you are ready for more than a job and seek a career with one of the most respected organizations in a top industry then we want to hear from you. Please also visit our website at www.richmondamerican.com for more information.
MDC Holdings, Inc. / Richmond American Homes is an Equal Opportunity Employer. #LI-JP1 #LI-ONSITE
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