Description
Radiant is looking for an Account Manager to join our team in our remote office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions.
The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.
Responsibilities:
- Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits.
- Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
- Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Requirements:
- Bachelor's degree in Business, Sales or related field
- Strong verbal and written communications skills
- Excellent listening, negotiation, and presentation abilities
- Familiarity with CRM software preferred
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Some travel required for this role
About Radiant: Founded in 1995, Radiant Systems, Inc. is a global provider of technology to the hospitality and retail industries. Radiant's point of sale hardware and software solutions was created for the consumer experience in restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores, fuel centers and other customer-service venues. Radiant has offices in North America, Europe, Asia and Australia..
We work through various selection modules and recruit only the best minds for organizations that associate with us. We believe in creating a network that can help companies find the smartest minds and enable them to reach their highest potential. Our services include a streamlined approach to find the perfect staff and create a community of like-minded people in an office space.
We are Radiant, a Global Consulting Company that came to light in 1995. We are humbled to claim that our services are being availed by 50 of the Top Fortune 500 Global Corporations. At present, we are running our radar proactively with 1300+ employees and serving for over 2 decades now. We have 10 offices in the USA and a presence in Canada, UK, Netherlands, Switzerland, and India.
[Radiant] benefits include [health, dental, life].
Employees can also take advantage of [AD&D insurance, employee wellness and 401k plans].
Apply on company website
Find Connections via Linkedin
