UX Design Technologist Job Listing at Qualtrics in Seattle, WA (Job ID 6665844)

Description

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll

find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. 

 

UX Design Technologist

 

 

Why We Have This Role

This role is essential for evolving and scaling our UX tools, processes, and methodologies, ensuring that we not only meet current product needs but also anticipate future demands in a rapidly evolving design and technology landscape.

By integrating a user-centered and technology-informed approach, the Principal Design Technologist will play a crucial role in creating intuitive, efficient, and engaging UX tools and best practices that empower our product design teams across Qualtrics. This includes leveraging and improving the design system as a key component of our tooling strategy.

This position fosters a collaborative environment where design technologists work closely with designers, engineers, product managers, and other stakeholders, facilitating innovative solutions that reflect our commitment to teamwork and shared goals.

This role will directly influence the efficiency and scalability of our product development by enhancing and expanding our UX tooling, thereby improving our competitive edge in the Experience Management category. As part of a nimble, high-functioning team, the Principal Design Technologist will have the opportunity to take strategic risks, learn from challenges, and contribute to a culture of continuous improvement and professional growth within Qualtrics.

 

How You'll Find Success

• Develop a long-term UX-tooling strategy that anticipates user needs, design trends, and technological advancements over the next 1-2 years, fostering innovative and sustainable solutions.
• Actively engage with designers, engineers, and product teams to gather insights and feedback, using this information to identify UX team process and tooling gaps, opportunities for improvement, and areas for expansion that enhance overall product quality and developer experience.
• Bridge the gap between design and engineering by collaborating closely with front-end engineers to explore new interaction paradigms and fluid design possibilities. Identify areas where current technologies may be limiting our design vision and work together to find innovative solutions, accelerating the adoption of new technologies and patterns.
• Leverage new insights and AI to drive maximum UX tool usage and efficiency across all platforms, ensuring consistency, accessibility, and performance. This includes optimizing the design system to be a core component of this efficiency.

 

How You'll Grow

• Stay updated with the latest UX trends, tools, and technologies, including exploring the potential of AI in design and development, through workshops, online courses, and industry conferences, allowing for the integration of novel approaches into your work. This might involve experimenting with AI-powered tools for component generation, accessibility testing, or even user flow prediction, always keeping a critical eye on the practical applications and avoiding hype-driven solutions.
• Mentor and guide other designers and engineers. Seek feedback from product unit leaders to ensure alignment with product needs and strategic goals.
• Actively participate in projects across different product teams to gain a deeper understanding of the entire product development lifecycle and broaden your skillset.
• Embrace opportunities to rapidly embed in strategic projects, accelerating UX work by applying and extending our UX tooling. This involves contributing to high-priority initiatives while simultaneously identifying opportunities to build for scale and reusability, ensuring that tool enhancements benefit not only the immediate project but also future endeavors.

 

Things You'll Do

• Elevate UX tooling by incorporating cutting-edge interaction design practices, contemporary technology trends, robust front-end development techniques, and exploring the use of AI within UX.
• Collaborate with engineers to establish and refine UX + Engineering best practices, ensuring efficient and effective implementation of designs, with a focus on performance, accessibility, and maintainability.
• Develop and implement methods for in-depth UX component measurement, providing data-driven insights to optimize design system usage and overall UX performance.
• Champion the advancement of UX as a function within the company, fostering a culture of continuous improvement and innovation.

 

What We're Looking For On Your Resume

• 5+ years as a user experience or interaction designer, with a focus on UX tools and efficiency.
• Bachelor's degree in design, human-computer interaction (HCI), or related field such as Graphic Design, Industrial Design, Visual Arts, or Computer Science.
• Have shipped and maintained multiple products and features, including significant contributions to UX tool development, with an online portfolio that showcases this work and your process.
• Ability to work cross-functionally and influence stakeholders with excellent written and verbal communication skills.
• Expertise in Figma, Figma administration, and other UX tools.
• Strong proficiency in modern front-end web development (HTML5, CSS3, React, Tailwind).
• Experience with component-based design and development, recognizing the critical role of design tokens in establishing a unified and maintainable design language across all products.
• Experience with common software development tools and practices relevant to front-end development.
• Awareness of the UI/UX challenges in AI/ML applications, with a focus on how UX tools can support designers working in this area by providing appropriate components, patterns, and guidance.
• Strong interest and proficiency in visual and motion design.

 

What You Should Know About This Team

• Our team comprises UX Designers, UX Researchers, Design System experts, Content Strategists, and Data Scientists, all dedicated to creating seamless and impactful customer experiences. 
• We are committed to crafting end-to-end designs that not only meet but exceed the expectations of our global customer base, impacting millions of users worldwide. 
• Our collective work and vision are instrumental in establishing Qualtrics as the leading Experience Management company, setting the standard for excellence in the industry. We thrive in a collaborative atmosphere that encourages idea-sharing and innovation, empowering every team member to contribute to designing exceptional user experiences.

 

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.

Washington State Annual Pay Transparency Range $166,000—$300,000 USD

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