Description
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that's work worth doing. Senior Technology Consultant Why We Have This Role Qualtrics Edge helps companies make the right call through insights subscriptions and bespoke engagements. We empower clients with insights to make confident and intelligent decisions. Our industry-leading research expertise, run on a world-class experience platform, enhanced with unique data, leads to faster, richer and more reliable outcomes.
Qualtrics Edge provides always-on intelligence to power breakthrough decisions and uncover overnight opportunities. Offerings like connected intelligence, simulated audiences and market activity predictions are a few of the Qualtrics Edge offerings. We exist to connect the dots between what consumers think and how they act, so we can predict what they might do next. Our industry-leading research expertise, run on a world-class experience platform, enhanced with unique data, leads to faster, richer and more reliable outcomes.
We are looking for a technology consultant to help us bring these solutions to market for some of today's most exciting customers How You'll Find Success
- Successfully partner with our clients, implement and deliver customer solutions, driving them from inception through delivery.
- Build strong, lasting relationships with clients, and are a creative and analytical problem-solver
- Support the Product team to co-develop our new product offerings with industry specialization
- Exhibit the ability to effectively juggle multiple priorities
- Demonstrate outstanding interpersonal, collaboration, and communication skills
- Operate in a fast-paced environment to help ideate, build and scale what's next for market research customers
- Exhibit the ability to effectively juggle multiple priorities
- Most importantly, you care deeply about our clients and provide them a world-class experience
- Hands-on experience with emerging technologies and products
- Exposure to the latest thought leadership in the XM industry
- Opportunities to own and drive initiatives and strategic projects, such as the adoption of new product features and partnership on strategic initiatives framing the future of Research Services
- Opportunities to demonstrate leadership, mentoring, and knowledge sharing across the organization
- Be an expert on the Qualtrics Experience Management (XM) Platform and related Edge solutions
- Design and document functional and technical requirements and help scope projects by understanding timelines and work
- Lead projects through implementation, including management of client relationships, schedule, risks, issues, and resources.
- Serve as an internal leader on that helps build the benchmark for how we deliver, how we train, and how we upskill our teams
- Partner on high-impact internal initiatives to drive the technical implementation strategy for future research services offerings
- 2-4 years of experience at a SaaS/Technology/Consulting Company
- Bachelor's degree or greater
- Experience in the delivery of technical solutions that drive business value
- Experience in project management
- Basic skills in the language of technology, through coding and engineering, e.g. HTML/CSS, Javascript (beneficial but not required)
- Excellence in written and verbal communication, problem-solving, and working in a rapidly changing environment
- Client-facing experience in a technical or project management role
- Fluency in English
- Experience leading team members and/or initiatives while managing competing responsibilities and priorities
- Ability to independently establish direction on ambiguous projects
- Our client satisfaction rate is incredibly high and a point of pride for our teams. Identifying ways to continue to delight stakeholders is key.
- Creating space and encouraging/ expecting innovation to come from different areas of the organization is critical to our team's and company's growth and success
- The day-to-day in this role is dynamic and fast paced - the ability to prioritize and focus is critical to success.
- You will be an initial core source of technical expertise, that will need to determine the tools and processes to best democratize that knowledge to newer teams across multiple offices.
- Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
- $1800 yearly Experience bonus to be used for an “Experience” of your choosing
- Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development, which exist as places for support, allyship, and advocacy.
For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.
Illinois Annual Pay Transparency Range $124,500—$135,000 USDApply on company website